Santa Margarita Ford

I HAVE A 2016 EXPLORER THAT I BOUGHT HERE AND HAVE HAD SERVICED HERE. EVERYTHING WAS GREAT. MIGUEL IN SERVICE HAS DONE AN EXCEPTIONAL JOB AS WELL AS ALL THE OTHERS SERVICED HERE. EVERYTHING WAS GREAT. MIGUEL IN SERVICE HAS DONE AN EXCEPTIONAL JOB AS WELL AS ALL THE OTHERS More

My service advisor Miguel, is very friendly and professional. He makes sure our cars are serviced on time. Recommend SM Ford. professional. He makes sure our cars are serviced on time. Recommend SM Ford. More

Fredy Campos in service was the best. Always kept me up to date on the progress and cost of the repairs. I highly recommend talking to Fredy about your vehicle repair needs. to date on the progress and cost of the repairs. I highly recommend talking to Fredy about your vehicle repair needs. More

Have only bought one vehicle in that past from SMF and so far it has been a great experience! My service agent is Sal and he has been the best service guy I have ever worked with! I will be buying a new vehi far it has been a great experience! My service agent is Sal and he has been the best service guy I have ever worked with! I will be buying a new vehicle in 2022 and will most definitely buy from Santa Margarita Ford! More

Recently picked up my 2021 Bronco First Edition from Santa Margarita Ford and I have to say that I am now relieved. I'm active in online communities and have been reading the scary stories of dealershi Santa Margarita Ford and I have to say that I am now relieved. I'm active in online communities and have been reading the scary stories of dealerships playing games with reservation holders, charging bizarre fees, and taking advantage of customers. This was not the case at Santa Margarita Ford. Meehow and team played the "what you see is what you get" strategy... which is awesome. No games, no pressure tactics, it was a great experience. I certainly recommend Santa Margarita Ford. More

We have bought several vehicles from Robbie over the years, he’s top notch! Service and attention to detail is second to none. years, he’s top notch! Service and attention to detail is second to none. More

This was my first ford in 30 years. I had a outstanding experience from order placement to delivery. I'm very pleased RM Ford my expectation were more than met. experience from order placement to delivery. I'm very pleased RM Ford my expectation were more than met. More

Been going here for regular service since I bought by car almost 6 years ago. It's always been top-notch! Recently, I had to take my car in for a repair due to some pesky rodent chewing through some wiring almost 6 years ago. It's always been top-notch! Recently, I had to take my car in for a repair due to some pesky rodent chewing through some wiring - the fix was fast, and reasonably priced. Couldn't be happier!! (though my feelings regarding the hungry rodent are not quite so positive) :) More

Buying a car there was great but your service department is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time maki is HORRIBLE!! 2-1/2 for an oil change. Had a 3pm appointment and left at 5:39pm. What is the benefit of an appointment. This was my first time making a appointment thinking it would help but no difference. Frustrated customer Danny Trevino More

Love RSM Ford. Have bought 4 cars from them- love their customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford customer service… especially Duane! They are honest and accurate…I had my Expedition for 280,750 miles until it died… I know it was because RSM Ford did all of he correct service! More