Santa Margarita Toyota

I've had my new car serviced here about 5 times. Three time were for the standard service intervals and I was happy with the turnaround time and level of service. With my latest service interval I forgot time were for the standard service intervals and I was happy with the turnaround time and level of service. With my latest service interval I forgot a coupon at home and they covered it anyway. A nice touch. On two occasions I had to bring the car in for special service (i.e. bad speaker). I was told it would only take an hour or so, but in the end, they did not have some specific type of bolts or something, so I had to go back. Second time around they fixed it, but forgot to re-enable the power windows for the rear doors (where the bad speaker was). They fixed that too and it was all good. I like the fact that the service bays are designed for customers to walk in and have a designated area to observe the mechanics do their thing. They are not bitchy about it and expect that some people are going to be chatty and ask all sorts of questions. More