Santa Margarita Toyota
Rancho Santa Margarita, CA
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Amazing, hassle free experience. Leasing and purchasing vehicles for past thirty years, I experienced the best transaction at Santa Margarita Toyota yesterday. Kurt, the sales rep wa Leasing and purchasing vehicles for past thirty years, I experienced the best transaction at Santa Margarita Toyota yesterday. Kurt, the sales rep was courteous and very helpful, Kim at the finance department explained everything with patience and he did not pushed any up sales. Santa Margarita Toyota is our dealership from this point on! Thank you!! More
Always GREAT service Everyone of the service techs, mechanics, and the rest of the crew are awesome! They are as honest as the day is long! They do not try to sell on repa Everyone of the service techs, mechanics, and the rest of the crew are awesome! They are as honest as the day is long! They do not try to sell on repairs that don't need to be made. More
Santa Margarita Toyota is a fine dependable dealership. Santa Margarita Toyota sales staff, finance Manager, Service Department and the dealership is very professional. I highly recommend them for sales an Santa Margarita Toyota sales staff, finance Manager, Service Department and the dealership is very professional. I highly recommend them for sales and service. D. Walker More
Very good dealership Prompt response and follow through. Dealership kept in touch with me on every phase of getting my car repaired. Very happy with the service. Employee Prompt response and follow through. Dealership kept in touch with me on every phase of getting my car repaired. Very happy with the service. Employee August was very helpful. More
Service and staff If you have a choice between Santa Margarita Toyota and any other dealership. Go to Santa Margarita Toyota by far the best service department,and staf If you have a choice between Santa Margarita Toyota and any other dealership. Go to Santa Margarita Toyota by far the best service department,and staff More
Great Customer Service Took in car for 6 month service - was done in about an hour. Thanks for the quick turnaround. Clean service area as well. Thanks again! Took in car for 6 month service - was done in about an hour. Thanks for the quick turnaround. Clean service area as well. Thanks again! More
Purchase experience. I was very impressed with the general atmosphere of the dealership from the moment I arrived. The professionalism of the sales staff,comprising of my I was very impressed with the general atmosphere of the dealership from the moment I arrived. The professionalism of the sales staff,comprising of my sales associate Kevin,the sales manager,finance manager and the general sales manager are beyond belief. I left the dealership very well happy and totally satisfied. More
Great buying experience I hate car shopping. It's a process where I generally don't trust anyone involved and so I generally put off buying new cars as long as possible. Unfo I hate car shopping. It's a process where I generally don't trust anyone involved and so I generally put off buying new cars as long as possible. Unfortunately my old car was on its last legs and I set out to get a new 2018 Camry. There are a lot of Toyota dealerships in the So Cal area, but after a bit of research I found Santa Margarita Toyota had pretty consistently high reviews across the board. I called the dealership to make an appointment for a test drive and I spoke to Ruben Hernandez who was able to fit me in that same morning. I was debating between two of the 2018 Camry models and when I got to the dealership Ruben already had the models I was interested in parked side-by-side out front. No waiting at all. I was able to test drive both vehicles and talk through all the things I was looking for. Ruben patiently went through the vehicles they had on the lot as well as models they expected to be getting in the next month or so. At the end of 1-2 hours of test drive, discussion, etc., I decided I needed a bit more time to make a decision and I headed home. Ruben was great during the whole process. He wasn't pushy, he answered all my questions and didn't mind when I decided I needed to go home and think about it. I made an impromptu trip back to the dealership that evening with my family to look at some of the vehicles I was considering. Ruben happened to see me and ducked out of the meeting he was in to open up a few cars and then let my family & I spend some time looking around and talking. Shortly afterward, I ended up sitting down and working with Ruben to buy a 2018 Camry that evening. The buying process itself was about what I expected in that there was the standard bit of price negotiation on the new car and my trade-in, but it went much faster than I was expecting. I think the whole process from when we sat down until when I drove off in my new car was less than 2 hours. I think Ruben was pretty consistent with his earlier attitude in that he was patient and friendly and didn't try to mislead me or trick me or anything of that nature. I came out of the whole process feeling like I got a good deal on the car I wanted and I had a really pleasant experience working with Ruben. The other person I worked with to sign all the paperwork (I believe his name was Kim) was also friendly and helpful. TLDR: If you're in the market for a new Toyota, I had a great buying experience here and I thought Ruben was a pleasure to work with. If I end up buying a new Toyota in the future, I'll most likely be back. More
GREAT SERVICE PROMPT AND HELPFUL STAFF. GREAT CUSTOMER SERVICE. SHUTTLE TO WORK IS AWESOME. THANKS FOR HAVING MY CAR READY WHEN YOU SAID YOU WOULD. THANKS AGAIN. PROMPT AND HELPFUL STAFF. GREAT CUSTOMER SERVICE. SHUTTLE TO WORK IS AWESOME. THANKS FOR HAVING MY CAR READY WHEN YOU SAID YOU WOULD. THANKS AGAIN. More
Perfect service by great team I have visited 5 different dealerships (Temecula Valley Toyota, San Diego, etc) but I found Rancho Santa Margarita Toyota the best dealership to buy a I have visited 5 different dealerships (Temecula Valley Toyota, San Diego, etc) but I found Rancho Santa Margarita Toyota the best dealership to buy a car. Its good to have a great place to sell your items, it’s important to sell good items and it’s vital to have best customers service. Thank You Rancho Santa Margarita Toyota team. Special thanks to John and Nick. More

