Santa Margarita Toyota

Very good experience, the service manager (Jim Markillie) was friendly and helpful and we had the issue with our car resolved . We will recommend this dealership to our friends and we'll definitely come back was friendly and helpful and we had the issue with our car resolved . We will recommend this dealership to our friends and we'll definitely come back for either service or when we decide to buy another car. More

Salesman Jim Keen was helpful and friendly. He did not use high pressure sales tactic which the first dealer I went to did. To that dealer I would like to say "This is the largest purchase second only to use high pressure sales tactic which the first dealer I went to did. To that dealer I would like to say "This is the largest purchase second only to buying a home. I'm going to think about, research what I want, and then buy". The finance person presented the available add ons but did not use pressure to sell them. More

I've leased 3 cars at this dealership--and every single time, the process is simple, straightforward, and clean. Mr. Luis Castro performs outstanding service! He suggests and offers more than what is exp time, the process is simple, straightforward, and clean. Mr. Luis Castro performs outstanding service! He suggests and offers more than what is expected. I will always come here first and foremost. More

I was extremely pleased with my car leasing experience at RSM Toyota. The gentleman I worked with, Luis Rodriguez, was very professional and made what is normally a very stressful situation a pleasant one. RSM Toyota. The gentleman I worked with, Luis Rodriguez, was very professional and made what is normally a very stressful situation a pleasant one. He went above and beyond to make sure every step of the process was comfortable for me. In my search, I reached out to 5 local Toyota dealerships, and while I got a response from all 5, only 3 of them were willing to negotiate the details of the lease via e-mail correspondence, which was an absolute must for me. With three young children, I did not have the time or energy to go shopping from dealership to dealership. My ultimate reason for selecting RSM Toyota to lease my new Sienna was the genuine personality of Mr. Rodriguez. His customer service skills are impeccable and he is truly just an overall nice guy who wants to make sure his customers have the best, most stress free car buying experience that he can make for them. More

This is the best car buying experience I've ever had. George McCollough is a great sales person. Very informative and low to zero pressure to buy. His relaxed attitude made me very comfortable. I was s George McCollough is a great sales person. Very informative and low to zero pressure to buy. His relaxed attitude made me very comfortable. I was so comfortable, I bought a Scion XB and had not planned on it. I'm also very happy with the finance department. Very nice, thorough and accurate people. Did I mention I'm extremely happy with my Scion too? It's great!!! Great overall experience with this dealer. I'll definitely return for my next car. More

Joe Cram is the best car salesperson I have ever dealt Joe Cram is the best car salesperson I have ever dealt with. There was absolutely no pressure and he was able to provide me with a lease that was Joe Cram is the best car salesperson I have ever dealt with. There was absolutely no pressure and he was able to provide me with a lease that was even better than I had hoped for. George McCullough was wonderful at explaining all the details of how to drive my new Toyota Prius, as it is my first Hybrid! I couldn't ask for a better experience in getting a new car. Sincerely, Barbara Attell More

George McCullough is on of he best sales consultants I have deal with since I started to look for a new cars. George was very friendly with no pressure, something that is very hard to find at car dealers have deal with since I started to look for a new cars. George was very friendly with no pressure, something that is very hard to find at car dealers today. If you are looking for a Toyota or a Scion, this is the guy you need to ask for, you won't be sorry! More

I had the best experience buying my car here and I just had to share it. Randy and Simon were awesome, warm and friendly. The dealership is beautiful and had the best selection of any of the other 5 deal had to share it. Randy and Simon were awesome, warm and friendly. The dealership is beautiful and had the best selection of any of the other 5 dealers I visited. Both Randy and Simon really clued into the features that I wanted in my Rav 4 and I could not be happier with my purchase. They made this experience one that was smooth and effortless. They took their time with me. I have referred at least 5 other people there since my great experience. More

This was the best buying experience I have ever had. No high pressure sales people, no haggling over a few dollars. Great finance department that gives it to you straight. I got my new tundra for 0% financ high pressure sales people, no haggling over a few dollars. Great finance department that gives it to you straight. I got my new tundra for 0% financing and I can't imagine it being easier. I don't plan on purchasing another car any time soon, but when I do I will return to Penske Toyota RSM. More

I recently purchased a pre-owned Toyota Sienna at Toyota Rancho Santa Margarita after researching vehicles online and visiting several dealerships. The entire purchase process was extremely comfortable and Rancho Santa Margarita after researching vehicles online and visiting several dealerships. The entire purchase process was extremely comfortable and surprisingly easy. The vehicle is extremely clean and fairly priced. My experience with sales consultant Blake can be described as courteous, friendly and professional in every way. Blake listened to our needs and treated us with genuine warmth and decency. This entire process was an eye opener - very friendly, professional and customer focused. No games, no hassles, no runarounds, no frustration, no fast talking. Blake was very thorough and knowledgeable about the vehicle and extremely helpful throughout the purchase process from initial visit through vehicle pickup. He followed through on all the little details and made certain everything was to our satisfaction. If your typical visit to auto dealerships ends in games and frustration you owe it to yourself to visit Toyota Rancho Santa Margarita. This will change your entire auto buying experience. They treat people right. Stop in and see Blake for your next vehicle. He is a gentleman and will treat you like family. This is how auto buying should be. This was an absolute 5 Star quality experience. This will be where I will purchase my next vehicle. More