Santa Monica Audi

Bad experience for both visits I had gone to this dealership , 3 years ago and got a rude sales person. I was upset with the experience that went next door to Lexus and got a car. W I had gone to this dealership , 3 years ago and got a rude sales person. I was upset with the experience that went next door to Lexus and got a car. Went again recently and got another sales person, who was even worse. It seems like the culture of the place is messed up. Never going again. More

I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in the automotive industry 27 years and my experience with SM Audi was beyond excellent! Evan G I LOVE LOVE LOVE Santa Monica Audi!!!! I have been in the automotive industry 27 years and my experience with SM Audi was beyond excellent! Evan Goldenberg talked with me on the phone before I came to the dealership and he did his homework before I arrived. So once I was there he already had my options ready for test drives. He explained each vehicle to me and in no time I made my decision and I could not be happier! My experience in the Finance Department was beyond excellent as well! GREAT Dealership, I definitely recommend it and I have sent my friends there. Loving my Audi! More

We drove 100 miles to purchase a vehicle. Financing took forever. They were unable to get final approval, so we agreed they would deliver the vehicle as soon as they receive the final approval the following forever. They were unable to get final approval, so we agreed they would deliver the vehicle as soon as they receive the final approval the following morning. We kept calling to see what time they would be able to deliver the vehicle; they were unable to give any definite answer. Until they called to inform us that the vehicle has been scratched and would need to be delivered four days later. We cancelled the deal and requested for our down payment. We did not receive our down payment until a week later and numerous phone calls to their financing dept. TOTALLY UNPROFESSIONAL PEOPLE!! More

I bought my car here 11 months ago in February. Multiple Issues occurred afterwards. The dealership did not give me license plates and told me they would send it to me. Then they recorded my address incorre Issues occurred afterwards. The dealership did not give me license plates and told me they would send it to me. Then they recorded my address incorrectly in the system. Then through many many emails, i have a record of over 10 emails throughout the months and many unreturned phone calls messages. The issue is still not taken care of. They took my DMV registration money and did not do anything nor did I get any apology. More

I bought a car from here and within 2 days I started having problems with it. They were very unhelpful with getting my problems fixed and even tried making excuses as if to say "that's how the car having problems with it. They were very unhelpful with getting my problems fixed and even tried making excuses as if to say "that's how the car is supposed to be." Also, after I agreed to buy the car my sale woman turned to another sales man and asked how many cars she had to sell to get a bonus. Very unprofessional. I then overheard another salesman insult other customers as they walked away. if you are interested in Audi, do two things: Buy new, and go to a different dealership. More