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Santa Monica BMW
Santa Monica, CA
1,299 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,299 reviews
Verified Customer
Helpful February 23, 2024
Absolutely the worst BMW experience with service department. Bait and switch. Do not take your car here. Service reps work on commission and want you repair bill as high as possible. Stay away !! department. Bait and switch. Do not take your car here. Service reps work on commission and want you repair bill as high as possible. Stay away !! More
by stephenaiello
Employees Worked With
Pablo
February 22, 2024
Was promised a tire at noon Ready at 5 pm Had to leave for the day on Uber Cost me another 100.00 Very unprofessional and totally unacceptable leave for the day on Uber Cost me another 100.00 Very unprofessional and totally unacceptable More
by dsolis725
Employees Worked With
Kristal from Service
February 21, 2024
Pablo did not properly communicate and inform service personnel in a timely manner, costing me hundreds of dollars, inconvenience, and two days without my car. All this for an oil change plug retread, Cm personnel in a timely manner, costing me hundreds of dollars, inconvenience, and two days without my car. All this for an oil change plug retread, Cmon two days. There was clearly miscommunication between Pablo and service personnel. Unfortunately I paid the cost! More
by cesar20
Employees Worked With
Pablo
February 21, 2024
Pablo at service department gave me the BEST Customer Service, he was very professional, knowledgeable, and extremely courteous, and explained everything to me, and everything was done by him in a very t Service, he was very professional, knowledgeable, and extremely courteous, and explained everything to me, and everything was done by him in a very timely manner. More
by SHRABEIE
Employees Worked With
Pablo
February 21, 2024
driver assistance warning keeps going off and shutting down DA system. Kept car for five days and stated there is no problem. Problem still present and DA system unusable. Have to try another dealership down DA system. Kept car for five days and stated there is no problem. Problem still present and DA system unusable. Have to try another dealership More
by GJPTCA
Employees Worked With
February 20, 2024
Bad ABS sensor needed replacement. The mechanic actually tried to clean the sensor and reinstall. Unfortunately, it didn't work, but I appreciated the extra effort and the fact that The mechanic actually tried to clean the sensor and reinstall. Unfortunately, it didn't work, but I appreciated the extra effort and the fact that the dealership didn't try to sell me any unnecessary extras like other dealer service centers I've dealt with. More
by rjf4
Employees Worked With
William
