Santa Monica BMW

I got a flat tire from a pothole on the 405 heading to Santa Monica for dinner. Was able to pull into the service dept. on my flat tire. They were very responsive and the customer service was wonderful. Santa Monica for dinner. Was able to pull into the service dept. on my flat tire. They were very responsive and the customer service was wonderful. The tire was fixed the next day. Communication throughout the process was great. More

The staff was friendly, and made the entire process smooth and easy. From check-in to pick-up, everything was handled professionally and with a friendly, positive attitude. smooth and easy. From check-in to pick-up, everything was handled professionally and with a friendly, positive attitude. More

Clear communication while my car was at the service department and a fast appointment so I could get back to my routine department and a fast appointment so I could get back to my routine More

Was, perfect! Oil change in 1.5 hours! Can’t ask for more. Caesar was great! Oil change in 1.5 hours! Can’t ask for more. Caesar was great! More

I like how Danny Garcia the Service Manager resolved my issue when I went in person issue when I went in person More

I was given a loaner while they did the work. It was completed promptly and everything was done exactly right. It was completed promptly and everything was done exactly right. More

Cesar Plietez was great… very helpful and knew what he was talking about. I'm very appreciative of his expertise was talking about. I'm very appreciative of his expertise More

Very good service center. They take good care of my car and appreciate their communications. They take good care of my car and appreciate their communications. More

i’ve been a customer of the dealership for over 20 years. The service has always been exceptional and have bought all my cars there Chris Myers is a stellar example of the quality and high caliber people t The service has always been exceptional and have bought all my cars there Chris Myers is a stellar example of the quality and high caliber people they have working there Bravo More

Service dept was excellent as usual. I really enjoyed working with Cassandra, she was very nice and helpful. I really enjoyed working with Cassandra, she was very nice and helpful. More