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Santa Monica BMW

Santa Monica, CA

4.0
2,157 Reviews

1127 Santa Monica Blvd

Santa Monica, CA

90401

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2,157 Reviews of Santa Monica BMW

February 11, 2023

The dealership is great and our salesman Amir was wonderful with superior customer service skills. More

by MIKE@PARSAPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Hafez
February 11, 2023

Your service department is great! ! The people were attentive and prompt and very gracious. Sales not so good! More

by ZMOLLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know names
February 11, 2023

GREAT customer service (shout out to Cristal! ). No wait time. Went above and beyond. Such a different/better experience here than I had a few years ago. Very impressed with the professionalism an More

by LSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
February 10, 2023

Professional team provides good communication. They did a great job on my car. It’s running better than before. More

by Gmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
February 10, 2023

My service advisor Caesar is so professional and helpful. He communicates great. Love that I can text him directly. More

by DAVIDPALMER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar
February 09, 2023

Santa Monica BMW always provides excellent customer and vehicle service. My car has only been serviced at SMBMW. Chris Myers is great! More

by FERGALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
February 09, 2023

Helpful and accommodating. Help me get done what I needed to get done. I felt safe and taken care of. Would use them ago. I would recommend them More

by CATHERINEBLORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
February 09, 2023

Cesar is very easy to work with and take care my needs immediately. I’m very happy with BMW services. More

by alwaysanadventure21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
February 08, 2023

I've been working with Santa Monica BMW for many years now. They are very knowledgeable, courteous and prompt. Always quality work and always putting the customer first. More

by hanno.basse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman, Gary Zubko
February 08, 2023

Cesar from the service department was excellent. He handled my normal maintenance request and some additional work that was covered under warranty. More

by KBX3M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
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