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Santa Monica Maserati Alfa Romeo

Santa Monica, CA

4.7
909 Reviews
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1820 Santa Monica Boulevard

Santa Monica, CA

90404

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Showing 909 reviews

September 03, 2014

Service at Santa Monica Fiat is Fantastic! Rodney and his team always take care of me when I go in for service. My engine light went on this week, so I pulled into the service station with no a More

by carolyncarosella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Heras
August 30, 2014

The service is always done promptly and right the first time The agency is professionally run, the service personnel are highly experienced and extremely honest in their assessments and straightforward in their More

by John Sutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hayes
August 10, 2014

They Make it Happen I live over 100 miles away from Santa Monica Fiat. Finding myself in the area and in the market for a Fiat 500, I stopped in. Charlie Zsiga showed More

by Haberfeldebuilding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Zsiga, Jeff Morgan
August 09, 2014

Very Pleasant Experience Leasing a FIAT 500e was made simple and stress free. Salesman, Charlie Zsiga, was extremely knowledgeable and helpful. His service after the sale ha More

by shaffer33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Zsiga
August 08, 2014

Customer Satisfaction #1 We had a great experience leasing our new 500e here. Ask for Lauren Blattenberg, she was amazing and will definitely take care of you to make you hap More

by kevin.doyle.5815255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 05, 2014

Thank you, Santa Monica/Fiat!! This has been my third or fourth time for service at Santa Monica/Fiat, and each time, the staff has been extremely friendly and helpful. I had actual More

by virginiaweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 04, 2014

Lauren and the Fiat 500e - what a great experience! Hands down the BEST car purchasing/leasing experience my wife and I have ever encountered. The whole place has the atmosphere of friendly welcoming w More

by bcknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anya Latkina, Starr Cano
March 22, 2014

I feel in love the 500e right away and the staff made the process of getting it so smooth and pleasant. They were great and I couldn't be happier with the service they provided. I highly recommend them! More

by Theguili1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anya Latkina
October 22, 2013

I have called over 4 times in the past month and left messages on various voicemails. Never, not once, even when I had an actual emergency did anyone EVER call me back. Then to schedule an appointment More

by RMartell8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Feb 10, 2014 -

Santa Monica Maserati Alfa Romeo responded

Dear RMartell8, I hope you're well. I reached out to you to apologize and see if we could find a way to improve your experience at Santa Monica FIAT. Feel free to call or email us anytime if you have more suggestions. I wish you all the best in your future car adventures. Raphaëlle D Reputation Manager The Auto Gallery

August 28, 2013

There are 3 Fiat studios in the US that rock, Benson, Austin and Santa Monica and the reason why is that they care, customer service is their nunber one priority :-) More

by klabat2360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason and rodney and jon, Jon Schwartz
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