Sarasota Ford

Ross is Fantastic!! Ross is incredible sales person !! He is very polite ,knowledgeable, understanding ,and very motivated to getting me the customer, the best deal that Ross is incredible sales person !! He is very polite ,knowledgeable, understanding ,and very motivated to getting me the customer, the best deal that I could get. And he continues to be helpful and assist me with any questions or concerns that I have even after purchasing my new Ford edge. I am very please with my forwarded and my sales person Ross ,iHas a great deal to do with that . More

Exceeded my expectations I had requested an online quote and was immediately contacted via phone to come in and meet with a Salesperson, and was given a monetary incentive (a I had requested an online quote and was immediately contacted via phone to come in and meet with a Salesperson, and was given a monetary incentive (a $50 gift card) to do so. That helped get me in the door the next day. To my great fortune, the "VIP Salesman" I was scheduled with was not available when I arrived. Instead, I was introduced to Andy Maleszka, who seemed less interested in "the sale" than he was in finding me the car I wanted. I had done plenty of research on the Ford Edge before coming in and His knowledge of the car, it's features, and his sensitivity to my wants were greatly appreciated. He didn't try to talk me into anything I didn't want, and answered every question and concern I had. I also had information via Consumer Reports' "True Value Pricing" program and Andy was able to beat that quote. I've returned to the dealership twice, for final detailing then for a minor A/C issue, and Andy has been in constant contact with me to make sure all this follow-up has gone smoothly. It's nearly a 45 minute drive for me to get to Sarasota Ford, and well worth the trip every time. Thank you! More

Great Experience Al Bogdanovic was the absolute best salesperson I have ever dealt with! He really took the time to listen to my circumstances and helped me find the p Al Bogdanovic was the absolute best salesperson I have ever dealt with! He really took the time to listen to my circumstances and helped me find the perfect car for my budget, my family, and my life. He did not try to sell me something I could not afford or did not want. I HIGHLY recommend going to Sarasota Ford and asking for Al! More

New Vehicles Purchase I am 40 years old and throughout all the years of buying a vehicle I have never encountered such a great, wonderful, impressed buying experience that I am 40 years old and throughout all the years of buying a vehicle I have never encountered such a great, wonderful, impressed buying experience that I have with Sarasota Ford. Sarasota Ford is my home for buying a vehicle, parts/accessories, and service. I will and high highly recommended Sarasota Ford. -Tom Peel More

The service was great! Majdi was very patient with me I didn't know what I wanted at first, we did talk and I did get figured out and then it went much easier and faster onc Majdi was very patient with me I didn't know what I wanted at first, we did talk and I did get figured out and then it went much easier and faster once we knew what I was looking for. Thank you Majdi More

Great customer service! Shellena was an excellent salesperson who helped us to select the right options, efficiently view and test our selections, and worked tirelessly to ge Shellena was an excellent salesperson who helped us to select the right options, efficiently view and test our selections, and worked tirelessly to get us a great deal. Shellena and all involved helped us get into a great used car, and maintained professionalism and enthusiasm even though we were literally the last customers of the day on a very busy holiday weekend! More

Great experience Went to Sarasota Ford to purchase a new car. I worked with Dennis Hayes. He was informative and very easy to work with. I enjoyed the experience and g Went to Sarasota Ford to purchase a new car. I worked with Dennis Hayes. He was informative and very easy to work with. I enjoyed the experience and go the best price at Sarasota Ford. More

Unprecedented Customer Service Sarasota Ford was not my first pick when I began shopping because of the distance to my home (500 miles). Getting in touch with them was the best idea Sarasota Ford was not my first pick when I began shopping because of the distance to my home (500 miles). Getting in touch with them was the best idea ever. From my initial email contact through the after sale communications, the entire experience is by far the most enjoyable vehicle buying experience to date. My sales rep (Parker Reed) returned my emails and my phone calls, answered ALL my questions (in detail). This was a internet sales purchase and never visited the show room until a deal was reached. I did extensive research on the vehicle I wanted, my take is that Ford makes the vehicle and the dealer is for customer service and support. That said, they Nailed the Customer service and support aspect. Even sitting in the hot seat with the Finance Manager (Lon Vickery ) was a pleasant experience. He explained the process and options without badgering us to purchase add-ons. From the moment I enter the dealership I could tell that this place was set up for the customer experience. The amenities and the staff are customer centered. I was greeted by every employee with a smile and hello, was asked half a dozen times if I needed anything. Introduced to several managers (they didn't hide behind tinted windows and desks). I would recommend Sarasota Ford to anyone in the market. I would feel comfortable sending my family members there. More

Being patient with the 80 year old lady Steve Oliver is my hero! He saw my longing for a loaded car, realized it would probably be my last one and made the best vehicle possible for me. He w Steve Oliver is my hero! He saw my longing for a loaded car, realized it would probably be my last one and made the best vehicle possible for me. He was courteous and fun to work with. When he finished his sales pitch about the car and said he just couldn't give it to me even with my charm and good looks , he turned me over to Scott who reminded me time and again how wonderful you all are and what a great deal I had. After satisfying my doubts, he helped me sign the rest of my life away on the pink line, assuring me at least I was going out in style. Good man. Steve introduced me to all of the poor souls that would have to deal with my service. If Vern could only make the congress as terrific as the dealership life on this planet would be spectacular! Thanks again to Ashley who helped me with chat and directed me to right place. Might adopt her as granddaughter in charge of technology when my kids are away! Scott could use her also because his new signature machine doesn't work, Where are the good old days??? More

Great customer service Let me start by saying that I am on vacation from Michigan and did not purchased my Escape from Sarasota Ford. I had to get a new phone and I had a p Let me start by saying that I am on vacation from Michigan and did not purchased my Escape from Sarasota Ford. I had to get a new phone and I had a problem setting my new phone. I came to Sarasota Ford and I asked one of the salesman Andy to see if he could help me out. He spend 30 minutes with me and he explained all of the other features that I did not even knew that I had. He was very helpful and knowledgeable. Thanks for your help. More