
Saybrook Ford
Old Saybrook, CT

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139 Reviews of Saybrook Ford
Within minutes of emailing a requestr Ed was calling us. The no pressure attitude was awesome. I had been looking at the Escape for several months and then I had a accident. Ed greeted me on a windy wi The no pressure attitude was awesome. I had been looking at the Escape for several months and then I had a accident. Ed greeted me on a windy winter day and I told him our specific needs. No upsell! We took the Escape for a ride and I loved it! There still was no pressure, just informative conversation. I said to Ed when we were heading back that I would like to have my wife see the car also and he said lets go. Ed spent another 30 minutes with us. The vehicle was delivered within one week and we are very satisfied. Thank Ford and Thank you Ed!! Yours David & Cathy Kehlenbach More
Saybrook Ford is at least an hour ride from our home. Once we decided to purchase the vehicle we went down to see, they made it very convenient for us by working it so that we could take our new vehicle Once we decided to purchase the vehicle we went down to see, they made it very convenient for us by working it so that we could take our new vehicle home that same day. The whole experience from test-drive through price-quote, paperwork submissions and vehicle detailing took approx. 3 hours. I would definately recommend Saybrook Ford. More
I bought a 2012 Ford Fusion from Ed Isenburg. Ed was extremely friendly, professional, and helpful. He was very knowledgable about the vehicle and the different options available. I was surprised at how extremely friendly, professional, and helpful. He was very knowledgable about the vehicle and the different options available. I was surprised at how quickly the whole process took. I had an apointment one evening after work and the next evening I was dropping off my trade-in and picking up my new car. I would recommend him to anyone looking for a good quality vehicle. More
Working with Michele on this sale was fantastic! She was able to arrange a convenient time for the test drive and sale, while closing the deal very efficiently. To help expedite the sale, Michele was able able to arrange a convenient time for the test drive and sale, while closing the deal very efficiently. To help expedite the sale, Michele was able to get the paperwork started in advance of the day we planned to close the sale. This was ideal since the car was a surprise gift for my wife. We were able to surprise her with the 2012 Mustang, take her for the test drive and complete the sale all within an hour. Leo was great at closing out the paperwork for the sale and financing. Overall, Saybrook Ford made it very easy to find and buy the right car. More
We have bought 7 cars at Saybrook Ford as married couple all from Maneck. They are the most professional and believe in customer satisfaction. The Zack's have bought cars there since the '30's. Saybrook For all from Maneck. They are the most professional and believe in customer satisfaction. The Zack's have bought cars there since the '30's. Saybrook Ford is an asset to the 5 town community. We will continue by from them always. More
Don was very personable, honest and easy to work with. I feel he worked very hard to make the sale and keep me happy. There was one minor unresolved issue, but it did not rlate to Don's effort. I am hopeful feel he worked very hard to make the sale and keep me happy. There was one minor unresolved issue, but it did not rlate to Don's effort. I am hopeful that the service component (i.e., loaner, free tires)works out. Thanks More
Ed was very knowledgeable and helpful thru the hole process. The only thing was I had a spray-on bed liner put on and set up a drop off and pickup with Ed and he was going to go over the truck with me process. The only thing was I had a spray-on bed liner put on and set up a drop off and pickup with Ed and he was going to go over the truck with me in more detail. I received his call that the truck was ready and when I arrived later that evening he was with a customer and was not able to go over the truck with me. He did call later that evening and apologies. More
I had a great experience at Saybrook Ford. I purchased a 2012 Ford Explorer two weeks ago. My previous car, (a Jeep Grand Cherokee) needed expensive repairs that I could not see myself paying. It was an ol 2012 Ford Explorer two weeks ago. My previous car, (a Jeep Grand Cherokee) needed expensive repairs that I could not see myself paying. It was an older car and I had put quite a bit of money into it in the past. I was not expecting to buy a car that week but really had no choice. I could have gone with a cheaper car or used SUV but I LOVE the explorers and if I was going to buy a car, it was going to be something I could see myself in for years. Saybrook Ford was the first place I looked. Ed was very helpful and knowledgable. I then went to test drive other SUV's at area dealers but my #1 choice was the explorer. Once I let Ed know I wanted an explorer, I owned one the next day! I had the chance to drive it today in snow and ice and it handled beautifully. Overall my experience at Saybrook Ford was very good. I did not feel pressured and my questions were all answered. I could not believe how easy it was to buy a car! A+ for Ed. More
I have purchased many vehicles from many manufactuers in my life and none have matched the customer services that were provided by Ed and Saybrook Ford. There is more to buying a car than just picking out my life and none have matched the customer services that were provided by Ed and Saybrook Ford. There is more to buying a car than just picking out the right vehicle. Saybrook Ford made sure I got what I wanted and ensured the process went smoothly. Thank you. More
Ed has been looking for the right truck for me ,he found an F150 great shape the right colors .I test drove the truck and bought it on the spot ! Thanks to all at Saybrook Ford! an F150 great shape the right colors .I test drove the truck and bought it on the spot ! Thanks to all at Saybrook Ford! More