Saybrook Ford

Buying our 2010 150 was a great experience from start to finish. Keys in hand within 24hrs. I would reccomend dealership to everyone in need of a vehical for a great experience overall. finish. Keys in hand within 24hrs. I would reccomend dealership to everyone in need of a vehical for a great experience overall. More

had the vehicle I wanted at a fair price. Maneck would do anything to seal the deal. Loan rate at 3.9% is good. Very pleased with deal. anything to seal the deal. Loan rate at 3.9% is good. Very pleased with deal. More

Really good and fast service. Showed up on Saturday for a test drive and managed to buy a car and get it delivered same day. a test drive and managed to buy a car and get it delivered same day. More

Ed got the sale because he listened to our specific car purchasing needs and worked to meet those needs. It was the first pleasant car purchasing experience in 40+ years. purchasing needs and worked to meet those needs. It was the first pleasant car purchasing experience in 40+ years. More

I purchased a Ford Edge from Saybrook Ford and my salesman Ed Isenberg was great. He was very friendly, not pushy, made sure to show me different models of the car I was interested in and explained salesman Ed Isenberg was great. He was very friendly, not pushy, made sure to show me different models of the car I was interested in and explained what the differences in the models were. When we were going over the sales terms I never felt pressured. I didn't want the colors that they had on stock so he searched and found exactly what I wanted and had the car there within a day or so. When I picked up the car I noticed that there was a minor part missing (cosmetic in nature) and he ordered the part immediately and when it came in he actually came to my house to pick up the car to take it to the service department for me. He has checked in numerous times to make sure everything is good and he also made sure when I picked up the car that I was comfortable in the car before driving off. Made sure I knew how to work everything which was especially good as the last car I purchased new was 16 years ago and technology sure has changed a lot since then! Overall it was a pleasant non-pressured enjoyable experience. More

I've been driving a 2005 Audi A6 (had an Allroad before the A6) and was looking for something different and more suited to my passion for bike riding ... and more room all around. I found the 2011 Ford Fle the A6) and was looking for something different and more suited to my passion for bike riding ... and more room all around. I found the 2011 Ford Flex Limited just what I was looking for. I built on online and requested that Saybrook Ford (located in my home town) to contact me. Ed Isenburg called and we set a time to meet. Throughout the entire selection and purchase process, Ed was patient and extraordinarily helpful in guiding me and helping me to find a Flex Limited with all the features I wanted. That attention to detail continues long after the sale. When my wife was ready to trade in her 1995 Camry, I took her to see Ed to check out the new Ford Edge Limited. Once again, Ed was a delight to work with and located that hard-to-find red Edge that my wife wanted. The service department also needs special recognition for prompt and curteous service. I recommend Saybrook Ford, Ford vehicles and Ed Isenburg to my friends and associates. Lastly, I do not miss my Audi or Audi service. Just saying. :) More

Ed Isenburg is an outstanding automobile salesman. He takes the time to very methodically move the customer through the entire sales process. This is the second car we have bought from Ed and most likel takes the time to very methodically move the customer through the entire sales process. This is the second car we have bought from Ed and most likely will be back for a third. We would highly recommend Saybrook Ford and Ed Isenburg to anyone seeking to buy a car. More

We were attracted to Saybrook Ford because my dad purchased several Ford cars and trucks from Ed's dad Matt at Simon Ford in Norwich years ago. Ed was very responsive, even over a holiday weekend wh purchased several Ford cars and trucks from Ed's dad Matt at Simon Ford in Norwich years ago. Ed was very responsive, even over a holiday weekend when the dealership was closed. We went in with the intention of buying a 2011 but were attracted to a very low mileage 2010 put into service just six months before. Quick transaction - the truck was ready with all of the paperwork, etc. complete in about an hour. We were satisfied with the trade-in value for our 2003 Explorer SUV. When we drove away and turned on the radio for the first time, it didn't work. We called Ed and he asked us to return to the dealership. Without question, he replaced the radio with a brand new better featured model. Good first impression. More

Ed was great the whole way through our purchase! He was very friendly and knowledgeable. He was a good salesperson without being pushy. I rated the overall experience "ok" because his sales manag very friendly and knowledgeable. He was a good salesperson without being pushy. I rated the overall experience "ok" because his sales manager and the owner were VERY pushy and the owner was quite unprofessional (he suggested that I "train" my first wife so I don't have to have a second and also kept mentioning that my car payment was less than his jetski payment. Thanks, but I DON'T need to know that I'm not as rich as you). More

This was my first new vehicle purchase. Saybrook Ford was This was my first new vehicle purchase. Saybrook Ford was very patient with me. I couldn't be more happy! The owner treated me with respect. I was re This was my first new vehicle purchase. Saybrook Ford was very patient with me. I couldn't be more happy! The owner treated me with respect. I was refured to this dealership by my uncle who has bought cars from them for 40 years. Everyone should run down and buy a Ford from SAYBROOK Ford. More