Saybrook Ford

I walked into Saybrook Ford with a huge problem, and Ed help me solve that problem. My Expedition was falling apart at the seems,credit so so I had 200,000 miles, no money to put down, and still owed on t help me solve that problem. My Expedition was falling apart at the seems,credit so so I had 200,000 miles, no money to put down, and still owed on the vehicle. A nightmare. I told Ed what was going on, and thought it would take a miracle to make a deal. Ed not only figured out a deal, but also made it very easy. He solved every issue I had. All I can say is THANK YOU ED!!!!!!! Frank Bannon More

The dealership and Richard Willis were a pleasure to deal with. No pressure, very informative, and most importantly, transparent pricing with no surprises or hidden fees. After trying other dealers I look f with. No pressure, very informative, and most importantly, transparent pricing with no surprises or hidden fees. After trying other dealers I look forward to buying from Saybrook Ford again. More

My experience with Old Saybrook Ford was nothing less than an easy process of buying the car that met all of my expectations. Ed was super easy to communicate with and always ready to help. Not one time than an easy process of buying the car that met all of my expectations. Ed was super easy to communicate with and always ready to help. Not one time throughout the entire process did I feel neglected, confused, or aggrivated. Ed was very professional with excellent knowledge of the in and outs of using my new Fusion to the fullest extent of its impressive techknowlodgy. When people ask about my car I tell them to talk with Saybrook Ford, they won't be disappointed. More

Michele was fantastic, she gave me all the details I needed was very friendly and knowledgable. Overall great experience I will definitely recommend to everyone and hopefully be back in the future. needed was very friendly and knowledgable. Overall great experience I will definitely recommend to everyone and hopefully be back in the future. More

I had been wanting to purchase a truck for some time now and now thanks to Saybrook Ford, I found the perfect vehicle that fits all my needs. I purchased an F150 truck and I couldn't be happier with the exc and now thanks to Saybrook Ford, I found the perfect vehicle that fits all my needs. I purchased an F150 truck and I couldn't be happier with the excellent service I received. I will definitely recommend Saybrook Ford to all my family and friends. More

It was time for me to get a newer truck and going to saybrook ford was a no brainer since my parents had a great experience here last year. Ed was a pleasure to work with and i never felt pressured into saybrook ford was a no brainer since my parents had a great experience here last year. Ed was a pleasure to work with and i never felt pressured into buying. He was able to help me get a newer truck in my price range an i have been very happy with my purchase so far. I would definatly recommend Ed and Saybrook Ford. More

Excellent experience overall! Initially I was not 100% certain that I was ready for a new vehicle. Instead of the getting the typical pushy salesman, Ed gave me my space and provided solid answers to all certain that I was ready for a new vehicle. Instead of the getting the typical pushy salesman, Ed gave me my space and provided solid answers to all of my questions allowing me time to digest the information and make my decision when I was ready. Ultimately we found the right vehicle at the right price. Thank you Ed and the entire old Saybrook Ford dealership for a truly enjoyable and seamless car buying experience. More

The purchase of my 2013 F150 XLT Ecoboost is the 6th vehicle that I have purchased with Ed Isenburg and Saybrook Ford in the last 7 years representing a combination of personal and company vehicles. Ed vehicle that I have purchased with Ed Isenburg and Saybrook Ford in the last 7 years representing a combination of personal and company vehicles. Ed offers exemplary sales support. He is both a friend and a highly competent professional. Ed goes the distance to put together very fair deals without pressure to "close the sale". Ed is entirely up to date with product knowledge and I enjoy talking Fords with him. Our dealings are as simple as a phone call to discuss what is in inventory and a quick trip to the showroom to finalize the details. Saybrook Ford always offers fair pricing and trade in values. Ed never hesitates to negotiate with recognition that my wife and I are repeat customers. I continue to recommend Saybrook Ford to friends and business acquaintances. I value the "handshake" philosophy offered by Saybrook Ford. Leo makes the financing, registration and paperwork so quick I am in and out in 5 minutes. Many will say there is a lot missing from small businesses in America. One only needs to visit Saybrook Ford to be reminded that personal attention and getting to know your customers in the way Ed Isenburg and the whole team at Saybrook Ford practice auto sales is the value proposition that will keep me and many others coming back. More

Worst experience ever and would not recommend them to anyone looking to buy or service a ford vehicle. Slow service and did not repair initial problem correctly and my vehicle was in the shop for over 2 anyone looking to buy or service a ford vehicle. Slow service and did not repair initial problem correctly and my vehicle was in the shop for over 2.5 weeks after purchasing the vehicle there less than six months before!!!! More

Ed made the experience very simple and direct to get the vehicle of my choice and order. The entire transaction was a great experience. vehicle of my choice and order. The entire transaction was a great experience. More