Sayville Ford

I now have a Ford Escape which I purchased from Sayville Ford with the help of James DiGiovanna. He was extremely helpful and informative. James made my experience at Sayville Ford extremely enjoyable and I Ford with the help of James DiGiovanna. He was extremely helpful and informative. James made my experience at Sayville Ford extremely enjoyable and I look forward to stopping back in for service and when I do I will be sure to say hello to him and the rest of the staff!!! I have given Sayville Ford this rating because they have gone above and beyond making my purchase as easy as possible. More

I recently purchased a Ford Fusion from Sayville Ford. I love my Ford Fusion! The process was so easy and it was the best car buying experience I have ever had. The staff was super helpful and friendly. Jam love my Ford Fusion! The process was so easy and it was the best car buying experience I have ever had. The staff was super helpful and friendly. James DiGiovanna the sync guy was amazing he went over all of the features that my car can do. If you need help with understanding the sync system in your new ford he is the guy to go to. I am definitely a customer for life and will be back! I gave Sayville Ford 5 stars because they went above and beyond helping me out. More

Joanne was very helpful and Friendly, She is one of the main reasons I will keep going the this dealer for service work. Victoria helped me to understand the Crystal Fusion and that is why I had it done. main reasons I will keep going the this dealer for service work. Victoria helped me to understand the Crystal Fusion and that is why I had it done. Overall my experiences with this dealership has been exceptional. More

we have been sayville ford customers for over 5 years now. Having purchased two new vehicles and using only Quick Lane for our service, it has been an excellent experience. Knowledgeable service staff, now. Having purchased two new vehicles and using only Quick Lane for our service, it has been an excellent experience. Knowledgeable service staff, quick and efficient service always. We are a Ford family thanks to Sayville Ford sales and service staff!! More

Caitlin was a pleasure to work with! I even recommended her to friends and they had nothing but nice things to say about her. Thank you for making my purchase so delightful! her to friends and they had nothing but nice things to say about her. Thank you for making my purchase so delightful! More

In December of 2011, my wife and I purchased a pre-owned Ford Edge. We were sold a warranty by our salesman and finance manager that gave us 5 years FROM PURCHASE or 100,000 miles. Eventually, the Edge ex Ford Edge. We were sold a warranty by our salesman and finance manager that gave us 5 years FROM PURCHASE or 100,000 miles. Eventually, the Edge experienced transmission problems during March of 2013 and at 37,000 miles, our transmission needed a complete replacement. When going over the warranty we purchased, the service reps told us what we purchased did not really exist. In fact, our warranty was 5 years from the BIRTH of the car or 60,000. They recommended a call to Sayville Ford Corporate. After receiving zero help, we were told to call the finance director. At this point, the salesman AND the finance agent no longer work at the establishment. The person that received our call, TOM, skirted our called on several occasions after he initially told us he would be right back to us. We formally wrote a complaint to the GM, Finance Director, and owner but have not since heard a thing. As for the service dept, they took 7 business days to complete the installation only to have transmission fluid leak all over my brand new driveway and pavers. I will be filing a Lemon Law complaint with the AG Monday morning. Stay Away from Sayville Ford!!! More

I experienced a failure of a coolant hose connector late on a Friday evening. The part was a very specialized coolant part for which I really didn't even know by what name it would be called. I spent near on a Friday evening. The part was a very specialized coolant part for which I really didn't even know by what name it would be called. I spent nearly 2 hours trying to locate this needed part over the internet to no avail. Your employee in the parts department was able to look up the part I needed with only a brief description of the item and I was able to place my order right away. I will make sure to go to Sayville Ford first the next time I find myself needing a Ford Part. Sincerely, Charles B. Satisfied Customer. More

ok so after being a completely disatisfied customer, actually a totally pissed off customer i am completely satisfied, almost overly satisfied! a few days after i wrote my initial review i received a p actually a totally pissed off customer i am completely satisfied, almost overly satisfied! a few days after i wrote my initial review i received a phone call from Melanie Spare. She was terrific, empathetic, and wanted to sincerely fix my issue(s). SHE WAS AMAZING as was Mike Oswalt. For them to take me from a point of total disatisfaction to completely happy is a tribute to their business savvy as well as their sincere interest in taking care of not only the Sayville Ford customer, but also the Sayville Ford legacy which is why i shopped there in the 1st place. Thank you very much Sayville Ford!!!! More

Sayville Ford is great in many ways. The Sales experience is great and hassle free. No high pressure to take something you do not want/need. I picked my car up last Saturday at 3 PM. John DeFlu experience is great and hassle free. No high pressure to take something you do not want/need. I picked my car up last Saturday at 3 PM. John DeFlumeri had everything ready for me to sign. John then went and got the car from the prep guys. In the meanwhile, I worked with Tom Lumley (the finance guy) on signing all of the financial stuff. Another great no hassle experience. In fact, after I drove away, I decided to not take the maintenance. I call Tom, and he was not a problem. I just needed to come back on Monday, to resign a form. Again, no hassle no problem. I also had some credit issues in the past, and Tom really worked with me to make this deal happen. I must say both John and Tom know their business. There is nothing worse then then a sales guys that does not know his products. They need to be experts about what they are selling. I must also say, I started this experience with another sales person, and (John was not in the first time I came in)this person did not know her product and I became frustrated with the situation, I then asked for John and he took over. Maybe she is new and just needs more training. I am sure she just needs some more time. This is the second car I bought from Sayville Ford, and with the first car I did take the maintenance, and it was the best. Sayville Ford really has a great no hassle service department. You just come in, no appointment and they get you in and out in no time. The reason why I did not take the maintenance this time was I needed the monthly payment to be about what I was paying before, and the maintenance plan would have pushed me too far above what I was comfortable paying. Having said that, I will most likely use Sayville Ford for my oil changes and other scheduled maintenance. I will just have to pay as I go. So, would I get another car from this dealer, absolutely yes !!! In fact, I do not see me buying a car from any other dealer, ever. Thanks Stephen McPartland More

Jack is very knowledgable about the product and was able to give me the best price and service. I have purchased and leased several cars from this dealership and would recommend them to a friend. to give me the best price and service. I have purchased and leased several cars from this dealership and would recommend them to a friend. More