Schaller Acura

Truly Wonderful We were very pleased with our experience with Schaller Acura. Teri Lupacchino was the most dedicated, knowledgeable and friendly person we have met si We were very pleased with our experience with Schaller Acura. Teri Lupacchino was the most dedicated, knowledgeable and friendly person we have met since started looking for our new car. She was truly wonderful. We had a negative experience in our state (Albany, NY) and she showed us how a real Sales Consultant should be working with a potential customer. She was the first person who contacted us immediately after we sent out our interest in Acura. Without Teri and a financial manager Brian Shepard of Schaller Acura we would not be happy with our experience and a new car. More

Recent purchase of Acura 2016 RDX After a pretty thorough search for a new Acura RDX, I received an internet quote from Teri Lupacchino at Schaller. I was able to receive affair trade After a pretty thorough search for a new Acura RDX, I received an internet quote from Teri Lupacchino at Schaller. I was able to receive affair trade in value for my 2002 RL and purchase a 2016 RDX in my price range. From sales to financing, I was treated professionally and courteously. A very good car buying experience. More

Excellent dealership, both in Sales and Service We have been working with Schaller Acura since 2006. We regularly service our cars there and have been consistently pleased with the quality of their We have been working with Schaller Acura since 2006. We regularly service our cars there and have been consistently pleased with the quality of their work and their customer service. Recently, we bought a 2016 Acura MDX. James Merrill was extremely thorough and personable. He spent a significant amount of time with us, going over the vehicle's features. We were very comfortable with the entire process. More

Friendly, knowledgable, no-hassle customer service James Merrill provided great customer service. His knowledge and professionalism was top notch. I would definitely use Schaller Acura again; best car James Merrill provided great customer service. His knowledge and professionalism was top notch. I would definitely use Schaller Acura again; best car buying experience ever! More

Patient, thorough and knowledgeable Jeff was very patient, he answered all my questions even when I asked them more than once to make sure I understood everything about the lease and veh Jeff was very patient, he answered all my questions even when I asked them more than once to make sure I understood everything about the lease and vehicle. He was very knowledgeable about the vehicle and leasing he made it very easy to understand. More

Long time customer We started buying Acuras at Schaller in 2002. The sales people are standouts and the service department is very accommodating. Our go to sales guy, Ro We started buying Acuras at Schaller in 2002. The sales people are standouts and the service department is very accommodating. Our go to sales guy, Rob Horton ex planes the buying process as we go through each step. He also makes sure you are familiar with your car before you drive away. More

New car purchase James Merrill was very knowledgable and professional. He gave me the time I needed to make the right choice with purchasing the right car. The dealers James Merrill was very knowledgable and professional. He gave me the time I needed to make the right choice with purchasing the right car. The dealership is staffed by friendly and professional staff. More

Great buying experience Mike Uhlman sold us our very first Acura. We purchased a 2015 Acura RDX. It is every thing we were looking for in a vehicle. Mike was a real pleasure Mike Uhlman sold us our very first Acura. We purchased a 2015 Acura RDX. It is every thing we were looking for in a vehicle. Mike was a real pleasure to work with, explained our finance options, and completely explained all of the features we have on our new vehicle. This was a good buying experience, and I would recommend Mike to anyone interested in purchasing or leasing a vehicle at Schaller Acura. More

23 Years with Schaller Acura Our first experience with Schaller Acura was a referral from a used car car dealer, where we purchased a used 1992 Acura Vigor. Having owned other Ja Our first experience with Schaller Acura was a referral from a used car car dealer, where we purchased a used 1992 Acura Vigor. Having owned other Japanese, German, Italian and Swedish cars, we were very impressed with the Acura's quality and driving experience. Equally important is the dealership. In 1999 we decided to by a new Acura TL and discovered a distinguished Sales Department as well. Teri Lupacchino has been our Sales Consultant since then. Her customer care and product knowledge made our buying experience a pleasurable one.. We want to also acknowledge Schaller's exceptional Service Department. Notably, Dave Wiltse, Service Director since it's opening in 1986. Also, Service Advisers Brian Coughlin, (with whom we have been dealing with since 1992), Glenn Anderson and Joe De La Cruz. There are other Acura dealerships in our immediate area. However, we travel over 50 miles to have our cars serviced at Schaller. This dealership's continued commitment to it's customers for almost 3 decades is why it has earned our 5 star rating. More

Purchase of new car Great experience all around: service was excellent, Rob was friendly, price was reasonable, attention to detail was good and no wait time. I would rec Great experience all around: service was excellent, Rob was friendly, price was reasonable, attention to detail was good and no wait time. I would recommend. More