Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Schaller Honda

New Britain, CT

Overview
Employees
Reviews
Vehicles
4.5
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

Directions

By Type

Showing 847 reviews

March 02, 2024

Dan works great. He also treats the customers well. Wait time was also very less More

by shahzeb.sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Mar 03, 2024 -

Schaller Honda responded

It's great to hear that Dan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 02, 2024

I always get exceptional service at Schaller. Will definitely recommend to friends and family for all of their car buying and service needs. More

by cbowie1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

March 01, 2024

Carlos and his team were responsive and understanding. Thank you to the Honda Team and everyone who supported and assisted during such a challenging moment More

by k_delmonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
Report | Print
Mar 02, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Carlos and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

March 01, 2024

Very pleasant experience from start to finish. From initial contact with Dylan through shuttling to and from home, everything was smooth and easy. More

by pcashman16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

March 01, 2024

Paid an arm and a leg but the service is fast and reliable. Shawn is a great service coordinator and took care of everything. More

by phillip.ruffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Mar 02, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Shawn delivered such a great experience!

February 29, 2024

they gave us no extras , 1 set of keys . Friendly as all dealers are . Didn't seem to care if we were happy. Not worth the trip for us ... More

by dmblob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
lori
Report | Print
Mar 03, 2024 -

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 29, 2024

Kevin did a great job keeping me informed. . no surprises. Transport person courteous and a safe driver. More

by acesmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 29, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

The service was excellent and Harry made me feel like everything was always under control with the repair. More

by harmonvalicia
Recommend Dealer
Yes
Employees Worked With
Harry from service
Report | Print
Feb 28, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Harry had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 28, 2024

The staff at Schaller turned this repair around very quickly. I came in without an appointment to replace the battery. They got the car fixed within a few hours. That included detecting and resolving s More

by kenniston.byron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Schaller Honda responded

Bryon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2024

Very helpful and to the point let you know how long the wait would be very professional More

by antoniocomollo403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovany Ayala
Report | Print
Feb 28, 2024 -

Schaller Honda responded

Antonio, Thank you! Jovany and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

1
...
44
45
46
...
85