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Schaumburg Ford
Schaumburg, IL
1,668 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,668 reviews
August 24, 2025
Really wasn't ready to buy, was going to look at cars I saw on the internet but found the car I loved. and took delivery that day. I'm very happy with the transaction. saw on the internet but found the car I loved. and took delivery that day. I'm very happy with the transaction. More
by lindablum
Employees Worked With
August 14, 2025
It was one of the best sales experiences that I have had in more than 40 years of buying cars. in more than 40 years of buying cars. More
by mksiazek
Employees Worked With
August 09, 2025
Josh was awesome we had a great experience. He was on top of everything very friendly and went above and beyond to accommodate us. The whole dealership treated us the absolute best we’ve ever h He was on top of everything very friendly and went above and beyond to accommodate us. The whole dealership treated us the absolute best we’ve ever had. More
by ksettles1504
Employees Worked With
Josh,Nick
July 26, 2025
Purchased a 2024 Ford Bronco Sport in May 2025. Sales team? Friendly and helpful—during the sale. But once the ink was dry, radio silence. Despite repeated attempts to reach someone about a fina Sales team? Friendly and helpful—during the sale. But once the ink was dry, radio silence. Despite repeated attempts to reach someone about a financing issue, not a single call was answered or returned. We were left with no choice but to contact the finance company directly to resolve the matter ourselves. Disappointing post-sale support from a dealership we initially trusted. If you value communication after the sale, beware. More
by Tkerzycpa
Employees Worked With
July 15, 2025
Terrible experience with the sales staff on a used car that I purchased out of state. Once I sent them the check, they essentially stopped responding to my calls, texts, and emails. Even the general manag that I purchased out of state. Once I sent them the check, they essentially stopped responding to my calls, texts, and emails. Even the general manager didn’t respond to my messages. I caution all serious buyers to stay away from this dealership. More
by Dnewbrun
Employees Worked With
June 03, 2025
Bought my car with Jeff loved how helpful he was throughout the entire process. Helped me understand everything with no issues. Would come back to buy cars from Jeff throughout the entire process. Helped me understand everything with no issues. Would come back to buy cars from Jeff More
by stephaniemontoya246
Employees Worked With
June 02, 2025
I got my first car from here. Jeff was very kind and helpful. Made the entire experience amazing. 10/10 would recommend working with him. Jeff was very kind and helpful. Made the entire experience amazing. 10/10 would recommend working with him. More
by Kali Top
Employees Worked With
Jeff Angelini
May 24, 2025
HORRIBLE EXPERIENCE. Jeff Angelina was the worse person I have ever dealt with in customer service . This place sold me a lemon declared a lemon by ford . Jeff cursed me Jeff Angelina was the worse person I have ever dealt with in customer service . This place sold me a lemon declared a lemon by ford . Jeff cursed me out called me names such as “ignorant “ “ dumb b**xxx” etc I have the recordings and numerous witnesses of his behavior. They sold me a lemon they have lemons on their lots that are not being checked prior to putting out . Sent me the check up of the vehicle after it was declared a lemon mind you I had the car for maybe 20 days paid a car payment for months on a car I didn’t have . This place OFFERED no assistance but to yell and call me a liar. Ken and Nick and the manager the root of this place Kevin Gordon are HORRIBLE and liars and scammers . Do not buy a car from here . More
by Kristine
March 13, 2025
They were very friendly and really tried to work with us so that we could get the truck we wanted. I am always literally up going to a car dealership, but it really A very good experience. This will be a ne so that we could get the truck we wanted. I am always literally up going to a car dealership, but it really A very good experience. This will be a new car dealership for future purchases. More
by Cowboye44
Employees Worked With
Joe McLearn
