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Schaumburg Ford

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
3.9
1,661 Reviews
Bob Rohrman Schaumburg Ford in Schaumburg, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Bob Rohrman Schaumburg Ford is also part of the Midwest's #1 volume family owned auto group, The Bob Rohrman Auto Group. Come find out why we're #1.
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815 East Golf Road

Schaumburg, IL

60173

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Showing 1,661 reviews

July 14, 2022

The service work did not address all the issues identified plus there was no explanation why not done More

by Djedrzejak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Andrew Bromeland, Oscar Ramirez
Report | Print
Jul 15, 2022 -

Schaumburg Ford responded

We apologize for any oversight on your service but appreciate your business. Please contact us to go over the details of your visit. Thank you for choosing Bob Rohrman Schaumburg Ford.

July 11, 2022

Evan focuses on client-centered service. .. I will be asking for him next time I come in for proactive work on my Ford! More

by Spirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Jul 12, 2022 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2022

Great customer service and very friendly. Brought my car from here which was a good experience and this has continued with the servicing. More

by FLYB747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Jul 11, 2022 -

Schaumburg Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 08, 2022

I was very happy with the Roush tech. She was excellent and kept me up to date on my 2021 Mustang GT Roush Supercharged. Thank You very much!!! More

by Whitesupra98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Roberts
Report | Print
Jul 08, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2022

I had previous recalls on my truck and they didn’t bother to look at it being a Ford dealer Ford truck do you think they would More

by STAHL555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brianna Modugno
Report | Print
Jul 11, 2022 -

Schaumburg Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 07, 2022

Evans in service was great! Excellent customer service. Friendly. Would definitely buy a car there. More

by aborus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Jul 07, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 06, 2022

Extremely smooth and easy shopping and purchase. The staff was very helpful. I love the vehicle!! More

by DAVIS1395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Asiedu
Report | Print
Jul 07, 2022 -

Schaumburg Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with us. Congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

July 04, 2022

Very good customer service and very helpfull i would recomend them to any one who wants a good service. More

by Ary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie, Oscar Ramirez
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Jul 05, 2022 -

Schaumburg Ford responded

We appreciate your business and our team looks forward to serving you again soon!

July 03, 2022

My experience was great this time. Previous experiences weren’t good. Service was very good and thorough. More

by bellis08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance
Report | Print
Jul 05, 2022 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2022

Had several maintenance repairs completed. All done successfully within the time frame told to me. Special thanks to service advisor Evans Marinakis! More

by MIKEYP59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
Jun 30, 2022 -

Schaumburg Ford responded

Thank you for sharing your thoughts about your experience with Evans and our team here at Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

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