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Schaumburg Ford

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.0
1,670 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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815 East Golf Road

Schaumburg, IL

60173

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Showing 1,670 reviews

May 25, 2022

Great Service, polite and very good workmanship on my vehicle. I like getting the work done here because it is professional and excellent workmanship. More

by tapoff47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
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May 26, 2022 -

Schaumburg Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 25, 2022

Had a great experience buying from Bob Rohrman Ford. I will definitely be back in the future. They have a good team with great communication. More

by DHUCKVALEBUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie in service is awesome!, Philip Asiedu, Patrick O'Donnell, Lou Floros
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May 26, 2022 -

Schaumburg Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 25, 2022

They were accurate and provided good information called me to keep me updated on my truck More

by KJBIALCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
May 26, 2022 -

Schaumburg Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Ford. Please don't hesitate to reach out if you need anything else.

May 25, 2022

Just to be clear Dana Dingman is not the complaint but the person who scheduled my appointment. When Scheduling the appointment I requested a time but when I showed up I found out that it was scheduled More

by rb.williams89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Dingman
Report | Print
May 29, 2022 -

Schaumburg Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 24, 2022

Friendly staff and got the job done quickly. Very easy to work with and look forward to coming back. More

by xavieras0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Report | Print
May 24, 2022 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

May 23, 2022

Personnel were very professional and accommodating. I was treated with respect and they seemed interested in what I wanted. More

by Igonzalez1068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Lebdeh
Report | Print
May 24, 2022 -

Schaumburg Ford responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 23, 2022

Connie was great. She kept me informed and my car was ready on time. The work itself was done well. More

by jjjoyce2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie
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May 23, 2022 -

Schaumburg Ford responded

We are very happy to hear Connie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 22, 2022

Just had a fantastic experience financing my first car on my own, Alex from financing really made the experience 100 times better! More

by Keegan Prater
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kaliakmanis
Report | Print
May 23, 2022 -

Schaumburg Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Ford are glad to have you as a customer.

May 22, 2022

Service advisor Dana was helpful and found was to save me money. Kept me informed throughout. More

by KEVINMC19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Jordan Almadadheh
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May 23, 2022 -

Schaumburg Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Schaumburg Ford!

May 20, 2022

Connie was terrific. Was able to help me with my Transit Connect. Had some odd codes come up. Worked really hard with Teck to replicate issue. Unable to replicate, but More

by TERRICORNELL
Recommend Dealer
Yes
Employees Worked With
Connie
Report | Print
May 23, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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