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Schaumburg Ford

Schaumburg, IL

Overview
Employees
Reviews
Vehicles
4.0
1,672 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
Contact Dealership

815 East Golf Road

Schaumburg, IL

60173

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Showing 1,672 reviews

May 22, 2022

Service advisor Dana was helpful and found was to save me money. Kept me informed throughout. More

by KEVINMC19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Jordan Almadadheh
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May 23, 2022 -

Schaumburg Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Schaumburg Ford!

May 20, 2022

Connie was terrific. Was able to help me with my Transit Connect. Had some odd codes come up. Worked really hard with Teck to replicate issue. Unable to replicate, but More

by TERRICORNELL
Recommend Dealer
Yes
Employees Worked With
Connie
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May 23, 2022 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 19, 2022

Had issues with transmission and explained that it was part of a recall on this model. More

by BCARLSON1229
Customer Service
Recommend Dealer
Yes
Employees Worked With
Connie
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May 19, 2022 -

Schaumburg Ford responded

We appreciate your business and our team looks forward to serving you again soon!

May 17, 2022

Did have to wait a few for someone to help me. Finally got help after 15 minutes of waiting More

by karenzinga210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro
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May 18, 2022 -

Schaumburg Ford responded

Karen, Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

May 17, 2022

I purchased a truck with the help of Pat T. completely online. There were no hidden fees, no run around and they even picked me up from the airport. Overall it was a great experience. More

by TSOWELL66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Thilberg
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May 18, 2022 -

Schaumburg Ford responded

It's fantastic to hear that Pat provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bob Rohrman Schaumburg Ford!

May 16, 2022

Miguel the sales person has Exceptional customer service! Very helpful and friendly. The process went smooth with no hassle. More

by moe_sulaiman23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 18, 2022 -

Schaumburg Ford responded

Moe, Thank you for taking the time to share your thoughts on working with Miguel and our team. We're glad to hear we delivered such a great experience!

May 13, 2022

They are great! ! I was coming from another dealer where they couldn’t get me a good deal. And bob rohrman Schaumburg ford got me an awesome deal! So happy. More

by ARELY412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kaliakmanis
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May 16, 2022 -

Schaumburg Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2022

Sales department is really helpful in getting service to follow through with warranty coverage on previous purchase More

by JMCCRORY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Almadadheh, Evans Marinakis
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May 13, 2022 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

May 10, 2022

Need to communicate better when picking up vehicle. No one said they didn’t have the part for the recall for having after a week. I left thinking everything was complete until I took a look at the pape More

by ldeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie 4 stars
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May 10, 2022 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

May 10, 2022

I appreciated the quick turnaround time as well as the friendly service and advice provided to me. More

by LAUREN.ANDERSON1120
Recommend Dealer
Yes
Employees Worked With
Ricardo Sanchez
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May 10, 2022 -

Schaumburg Ford responded

Lauren, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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