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Schaumburg Ford
Schaumburg, IL
1,664 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,664 reviews
Verified Customer
March 17, 2021
Everything was ok except the battery cover and fuse cover were not secured. Also the oil fill cap was not tight. I’ve learned to check after service is done because I found this happening at other dealership were not secured. Also the oil fill cap was not tight. I’ve learned to check after service is done because I found this happening at other dealerships not just yours. More
by jjlnval
Employees Worked With
Lavent
March 17, 2021
The staff is friendly and they offer great service. But they also work ready fast, which is great because I don’t like to wait for a long time. they also work ready fast, which is great because I don’t like to wait for a long time. More
by Jperez41160
Employees Worked With
Thomas Wittkofski, Zach Pobuta
March 16, 2021
Tom was more than accommodating and customer service was fantastic. I could say that the wait time was questionable; however, the experience was overall satisfying. fantastic. I could say that the wait time was questionable; however, the experience was overall satisfying. More
by Robertinsua10
Employees Worked With
Thomas Wittkofski
March 16, 2021
I brought my leaseplan car in for service - Levent was my service advisor very friendly and a pleasure to deal with. The car was serviced on day promised and ready by mid day for pickup. Thank you for excell service advisor very friendly and a pleasure to deal with. The car was serviced on day promised and ready by mid day for pickup. Thank you for excellent and timely service. Melody More
by MELODY.COSMAN
Employees Worked With
Levent
March 13, 2021
As always service at Bob Rohrman Schaumburg Ford is excellent. I had the pleasure to deal with Thomas as my Service Advisers and he answered all my questions. excellent. I had the pleasure to deal with Thomas as my Service Advisers and he answered all my questions. More
by KGW707
Employees Worked With
Thomas Wittkofski
March 12, 2021
Expensive, they did what I asked them to do. VERY BAD CAR WASH. I've had much better experiences in the Seattle area. Look up Sunset Ford in Sumner, WA. CAR WASH. I've had much better experiences in the Seattle area. Look up Sunset Ford in Sumner, WA. More
by Greenford1996
Employees Worked With
Zach Pobuta
March 12, 2021
Quick service, fast service, easy service. Every one was kind and professional and the area was clean and I almost have enough words to complete this. kind and professional and the area was clean and I almost have enough words to complete this. More
by jackryan8145
Employees Worked With
Thomas Wittkofski, David Pobuta, Zach Pobuta, Evans Marinakis
