Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Schaumburg Kia

Schaumburg, IL

4.1
2,740 Reviews
Call Dealership (847) 380-9740
View Awards

1100 E Golf Rd

Schaumburg, IL

60173

Directions

By Type

2,740 Reviews of Schaumburg Kia

December 07, 2021

Overall good experience and Reuben our salesman was very knowledgeable and thorough during the whole process. More

by CLOS726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Al Ducato, Ruben Dortch
Report | Print
Dec 07, 2021 -

Schaumburg Kia responded

It's validating the hear that Reuben was able to assist with your experience so well! We couldn't agree more that he is a great asset to the Bob Rohrman Schaumburg Kia team and are so glad you enjoyed working with him. Safe travels and have a great day!

December 06, 2021

Well im disappointed i was charged almost $80 to take 2 screws out in search of a bulb housing that allegedly was not there and wanted to charge me almost $500 to order a new part. When i got home i took t More

by Chrismedin25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder
Report | Print
Dec 23, 2021 -

Schaumburg Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, Chris, and hopefully, we can get to the bottom of this.

December 06, 2021

Jim was my dealer. He was greTvtp work with. Very knowledgeable abd kept me updated throughout the process. More

by FUNHOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Al Ducato, Jim Smith
Report | Print
Dec 06, 2021 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

December 06, 2021

Very helpful. very understanding. Did everything he could to diagnose the problem. great experience. I will return for other service work when needed. More

by Thomcberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 06, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with Marc and our team. We're glad to hear we delivered such a great experience!

December 05, 2021

Pleasant salesman, Steve Heinze. Took very good care of us. Thank you Steve. Good customer service. Thank you. Thank you. More

by ARMENIANMOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Report | Print
Dec 05, 2021 -

Schaumburg Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Steve and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 04, 2021

Not attentive to customer. Had to look for someone to help me out even though I was in the showroom looking at the vehicle I was interested in. More

by Stinger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Anderson, Michael Mallory, Todd Pruitt
Report | Print
Dec 21, 2021 -

Schaumburg Kia responded

Thank you for this feedback. We take all reviews seriously and will share your comments with the team to improve customer service.

December 04, 2021

Very friendly staff that take the time to explain steps that are taken when servicing your car. More

by BMELONE1246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Dec 05, 2021 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

December 04, 2021

Excellent customer service, my salesman was great, no pressure just wanted to see that I made the right purchase. Thanks Ruben More

by ALYSSA RODRIGUEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pruitt, Al Ducato, Ruben Dortch
Report | Print
Dec 05, 2021 -

Schaumburg Kia responded

We are very happy Ruben provided you with such a positive experience! We sincerely value your business, Alyssa, and look forward to your next visit.

December 03, 2021

Service was fast and everyone was so nice. I’d definitely come back for service More

by savannahsnow54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Dec 03, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2021

Always have great service and friendly staff when I am there very helpful staff to More

by WLEKLINSKI.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Dec 03, 2021 -

Schaumburg Kia responded

Thank you, Robert, we appreciate your business and our team looks forward to serving you again soon!

1
...
115
116
117
...
274