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Schaumburg Kia
Schaumburg, IL
2,740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,740 Reviews of Schaumburg Kia
December 01, 2021
Good experience while buying new vehicle. Nic was great and answered all of our questions and went above and behind to make sure we were happy every step of the way. and answered all of our questions and went above and behind to make sure we were happy every step of the way. More
by tantillopj
Employees Worked With
Nic DeSanti
December 01, 2021
I had a great buying experience with Bob Rohrman kia. They were patient, helpful, and great at what they do. They answered all my questions. They were patient, helpful, and great at what they do. They answered all my questions. More
by ROYALBOO1641
Verified CustomerEmployees Worked With
Bill Mitchell, Mark Anderson, Todd Pruitt, Donny Chung
December 01, 2021
The service department was organized even though it was a busy day. They worked on my car while I waited and my service consultant was courteous and appreciative. busy day. They worked on my car while I waited and my service consultant was courteous and appreciative. More
by SimplyJulie1
Employees Worked With
MarK Robles
December 01, 2021
I really want to thank FILIPPO for taking care all of my car needs. He is a excellent manager who goes beyond his service to take care of KIA CUSTOMERS! He is wonderful with handling customer concerns and e car needs. He is a excellent manager who goes beyond his service to take care of KIA CUSTOMERS! He is wonderful with handling customer concerns and even better at giving great advice. If it wasn’t for him I wouldn’t continue to be a KIA Customer. Thanks so much for being so awesome FILIPPO from Kim. More
by Omarikim
Employees Worked With
Fil Principato
December 01, 2021
The dealership has always gone above and beyond expectations in delivering excellent customer service! I highly recommend this dealership. expectations in delivering excellent customer service! I highly recommend this dealership. More
by SMFLONDRO
Employees Worked With
Isaac Hidder, MarK Robles
November 30, 2021
I had a great experience with the staff, however, I got an oil change and tire rotation which was supposed to include checking tire pressure and filling if needed. When I picked up my car the tires were ro an oil change and tire rotation which was supposed to include checking tire pressure and filling if needed. When I picked up my car the tires were rotated, however the pressure was not checked because 2 of the tires were 31and one was 30 and one was 29 which is what they were when I dropped it off. More
by KNTSMOM
Employees Worked With
Nick
November 29, 2021
Great respond time and communication about my car that has issue while driving on interstate. I appreciate the help and support from entire team. has issue while driving on interstate. I appreciate the help and support from entire team. More
by Tatsat_tt
Employees Worked With
Isaac Hidder
November 29, 2021
Overall, everyone was friendly and helpful. My sales person was good but fell short on a few issues. Bill didn't spend any time going over the features of the car - just asked if there were any question person was good but fell short on a few issues. Bill didn't spend any time going over the features of the car - just asked if there were any questions. Also, did not offer a copy of the Carfax, which would have been nice to have at the time (note, I subsequently went online and paid $40 to get the Carfax myself). I am happy with my car, but reflecting on the whole experience, it seems like he just wanted to make a sale and didn't go the extra mile to do a thorough walk around of the car or to review a lot of its features. Mark Anderson was excellent and informed me of a few things that Bill should have but didn't. More
by Nana P
Employees Worked With
Mark Anderson, Daina Barthel, Todd Pruitt, Bill Brennan
