Schaumburg Kia

Good communication throughout, on time for the work and price was reasonable for the services offered. price was reasonable for the services offered. More

Excellent and attentive sales people and managers. Were able to work with me and meet all my needs, great work! able to work with me and meet all my needs, great work! More

Everyone is always polite. They explain everything before something is done and I never have to wait very long. Great service from start to finish. something is done and I never have to wait very long. Great service from start to finish. More

Nothing short of exceptional.Thanks for timely service Nothing short of exceptional. Thanks for timely service along with great care. Great work and keep it up. Nothing short of exceptional. Thanks for timely service along with great care. Great work and keep it up. More

Buying the 2022 Kia Forte for my granddaughter was a very good experience. Mike Delaney was very helpful and knowledgeable. He is an asset to your dealership. good experience. Mike Delaney was very helpful and knowledgeable. He is an asset to your dealership. More

The dealership is nice but it needs to be upgraded. The lounge area definitely needs to be upgraded as well as the parking lot. If Kia needs to be #1 in customer satisfaction that this area definitely has lounge area definitely needs to be upgraded as well as the parking lot. If Kia needs to be #1 in customer satisfaction that this area definitely has to be a concern.. More

I was there for an oil change that took 2 hrs because they locked my keys in the car. I was not informed until my keys were brought to me. An apology was given but that was after the fact. This is somet they locked my keys in the car. I was not informed until my keys were brought to me. An apology was given but that was after the fact. This is something that should've been communicated with me when it happened as my time is valuable as everyone else's. Also I had 20% bday coupon which was for my car to be washed and vacuum and my car was not vacuumed. More

This place is good they give me a good service only waiting at little be longer waiting at little be longer More

Service department was very thorough in explaining what needed to happen with my car, including a part recall. A cover for my home charger was also included. needed to happen with my car, including a part recall. A cover for my home charger was also included. More

The service writer was good in communicating progress and what had been done to the vehicle and spoke briefly about future recommended service. Vehicle was washed and clean after the service was done. what had been done to the vehicle and spoke briefly about future recommended service. Vehicle was washed and clean after the service was done. More