Schaumburg Kia

Michael Delaney was great ! Mike and his team worked hard to get me into the car I wanted and I really appreciate it. I had to come back for a minor problem and Michael jumped in to help and took care of it to get me into the car I wanted and I really appreciate it. I had to come back for a minor problem and Michael jumped in to help and took care of it and made me comfortable. Definitely recommend this Kia dealership , thank you More

If you call at certain times, you will not get someone to answer and the mailbox will be full so you can’t leave a message. answer and the mailbox will be full so you can’t leave a message. More

Great service , however I took off a star for leaving my hood open. Could have been disastrous for a senior hood open. Could have been disastrous for a senior More

I have been coming to this dealer to service my cars. Each tome I have had a great experience. The staff goes above and beyond providing service. I don’t trust anyone else to care of my cars. Each tome I have had a great experience. The staff goes above and beyond providing service. I don’t trust anyone else to care of my cars. More

So far ican' t complane . The. Service is quickly and So far i can' t complane . The. Service is quickly and ihope that I am geting right service. So far i can' t complane . The. Service is quickly and ihope that I am geting right service. More

You guys had amazing service. Found the car I wanted really easy. Recommend coming here! really easy. Recommend coming here! More

Had an absolutely horrible experience. Brought my minivan in and waited there for 90 minutes and they refused to fix it due to "damage" on the door. Told me that a body shop should fix it. Brought it to a we in and waited there for 90 minutes and they refused to fix it due to "damage" on the door. Told me that a body shop should fix it. Brought it to a well respected body shop in town who punched the tiny dent out in 20 seconds (was told it was from someone opening their car door into mine). The body shop said absolutely it should be the responsibility of the dealership to fix this as the problem was the door alignment. Dealing with the head of service was Phil Principato, who continuously interrupted me and gaslit me claiming my car has been in an accident when it hasn't. Would not listen and is obviously uncomfortable with strong females. I sent my car back a second time, this time with my husband and he had to get the body shop on the phone in order for them to "believe" him. They finally decide they will look at the door and tell him the final step is to take to the body shop down the street. Phil gave my husband the incorrect body shop. My husband called the Kia dealership back and they claimed the body shop must have moved. Re called the body shop and asked if they've moved and they said no, never. Ridiculous. Was planning on purchasing a new fully loaded telluride through this dealership but absolutely will not get another kia ever again due to the time wasted wild goose chase. Phil Principato should not be a service manager. Most despicable experience ever. More

Extremely nice and cordial service people! Would recommend this place for all of your mechanic needs recommend this place for all of your mechanic needs More

I'm always very happy with the quality of customer service, especially since the change in management. It really has made a difference and I do appreciate it. service, especially since the change in management. It really has made a difference and I do appreciate it. More

Very happy with very timely friendly knowledgeable and Professional Customer Service definitely recommend KIA To other people. Professional Customer Service definitely recommend KIA To other people. More