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Schaumburg Kia

Schaumburg, IL

4.3
2,738 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,738 Reviews of Schaumburg Kia

November 11, 2021

Great customer service, always friendly staff at all times. Came in for an oil change. Nicholas Fata is a great service advisor. Thank you!! More

by MBASA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fata
Nov 11, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words for Nicholas, and for taking the time to leave us this wonderful feedback!

November 11, 2021

Christian was amazing and should be recognized for his outstanding service. Great customer service! I’ve been coming to Kia service center since I bought my car in 2016 and you all should be proud of all More

by ZSAKHARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Nov 11, 2021 -

Schaumburg Kia responded

We are very happy to hear that Christian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 11, 2021

Great customer service and friendly staff and very helpful always get 100 percent service and very helpful More

by WLEKLINSKI.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department mark Robles
Nov 11, 2021 -

Schaumburg Kia responded

Robert, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

November 11, 2021

Mark at Schaumburg Kia was very informative about what to expect during my visit. He offered additional items to make sure my car is winter ready and future suggestions to get the most out of service. More

by Shenita1diva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the service department
Nov 11, 2021 -

Schaumburg Kia responded

Thank you! Mark and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

November 11, 2021

Great service department. Mark called to let me know what extra work I might need on my car. Let me know when it would be ready. Made me feel he cared about me as a customer. More

by nancym21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Nov 11, 2021 -

Schaumburg Kia responded

Nancy, Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

November 11, 2021

Great service. Thanks to everyone at Bob Rohrman kia for the fantastic experience. Can't wait for something to break on my kia sportage so I can come back. More

by PATRICKPROSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed.
Nov 12, 2021 -

Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 11, 2021

Service was performed on time and for price quoted. I was updated on status until finished. More

by TAXLAWS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 12, 2021 -

Schaumburg Kia responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

November 11, 2021

Your team was very professional and transparent. I would recommend you to my friends and family. More

by SENATOR21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill B, Matthew Pavone, Anthony Longobardi
Nov 12, 2021 -

Schaumburg Kia responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

November 10, 2021

Worst experience ever.The management lied and destroyed my credit.Told me they would fix items on car or take $500 dollars off.They did not do that for me.They knew I was on Social Security Disability Insu More

by deanenglund3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Mitchell, Ricky Perez, Chris Lindville, Mark Anderson, Steve Heinze, James Meiners, Daina Barthel
Nov 28, 2021 -

Schaumburg Kia responded

Providing a positive experience is our top priority, Dean, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 09, 2021

Everyone was nice and friendly, took care of my needs. 100% customer service Would go back again… More

by SIMO220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Di Santi
Nov 09, 2021 -

Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

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