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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

October 18, 2021

Friendly courteous staff. Attend to clients right away and provide realistic about what time. No complaints More

by quinonez78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listen.
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Oct 18, 2021 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2021

I have never had bad service there. But this time I had Filippo and I felt highly valued. Everything was explained and clear. He worked with me on my needs and expectations. Extremely pleased More

by DRICHARDWALTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo
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Oct 18, 2021 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Filippo met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

October 16, 2021

Everyone was Very friendly very knowledgeable everything went smoothly and quickly thanks Steve Ricky Bill Tiffany More

by Steveandfelicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Ricky Perez, Tiffany Tremmel, Steve Heinze
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Oct 17, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2021

Horrible customer service. I paid for service and when I picked up the car I was able to prove that the service was not complete. Also request one service to be done but another was done. I was asked for th More

by Claudio Varo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Perez
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Nov 02, 2021 -

Schaumburg Kia responded

Claudio, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 15, 2021

Marc in service is very polite and keeps you informed on progress of work being done More

by cathywolak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
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Oct 15, 2021 -

Schaumburg Kia responded

Thanks for the great review of Bob Rohrman Schaumburg Kia! We're pleased that Marc was polite and kept you informed about your vehicle.

October 15, 2021

Great customer service Ricky Perez great guy honest and straightforward highly recommended I will be repeat customer for life More

by ENRICO.TONELLI1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lombardi, Ricky Perez, Kamarie Jones
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Oct 15, 2021 -

Schaumburg Kia responded

Enrico - Thank you for recommending Ricky! We love to hear that he could assist with your purchase and deliver five-star service. Congratulations on your new vehicle and hope to see you soon at Bob Rohrman Schaumburg Kia!

October 15, 2021

Courteous service. Did not have to wait long and was kept informed the entire time More

by ZOG1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
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Oct 17, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 14, 2021

The people are helpful and friendly. Steve was thorough in showing me the different features on my new car. Very helpful More

by BAMBOOTREE64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Tiffany Tremmel, Steve Heinze
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Oct 14, 2021 -

Schaumburg Kia responded

We're glad that our team could be of service! Thank you for the positive rating and kind words, and safe travels in your new car! - the Bob Rohrman Schaumburg Kia team

October 12, 2021

I've been coming to this dealership over 8 years always greeted properly and the men in service are nice More

by Latoya.garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
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Oct 12, 2021 -

Schaumburg Kia responded

Thank you for your continued business at Bob Rohrman Schaumburg Kia! It makes our day to see that our customers are satisfied with our team and services. We'll keep up the great work and see you next time!

October 12, 2021

They where supper in and out they new their stuff, and would recommend them totally More

by SABOORA1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny , Ricky Perez
Report | Print
Oct 13, 2021 -

Schaumburg Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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