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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

October 12, 2021

Service was great. The service people were helpful and knowledgeable. Will surely return when needed More

by joelslw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daina Barthel, Juliet Kuzma, Allison Bijan
Oct 13, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 12, 2021

They always does a great job with my car every time I take my car in More

by PRECIOUSWARREN897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 13, 2021 -

Schaumburg Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Schaumburg Kia!

October 11, 2021

I was very impressed with my recent purchase (lease) of a new car at this location. The salesman (Michael Mallory) did a great job in helping me getting what I was looking for. Moreover, nobody tried to sell More

by Nicola.tecli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory
Oct 11, 2021 -

Schaumburg Kia responded

Thank you so much for sharing your positive experience working with Michael! We love to hear that our team members are making our customers happy. Congratulations on your new lease and we appreciate you trusting Bob Rohrman Schaumburg Kia with your business. See you soon and enjoy!

October 11, 2021

They had got me into a lease within a week during a tough time in the car market. Would recommend More

by STEPHENLEE.SYL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny
Oct 11, 2021 -

Schaumburg Kia responded

Stephen, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Oct 11, 2021 -

Schaumburg Kia responded

You can always count on our team to go the extra mile to find you the perfect vehicle. We're glad your lease visit with so successful, and we hope next time you require automotive care, you'll think of Bob Rohrman Schaumburg Kia once more!

October 11, 2021

We brought our car in to be repaired under the warranty. An hour after I dropped it off, they called and said they couldn’t replicate the problem, so I came back out to the dealer and drove it with a mechan More

by DAVID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christian Medina
Oct 28, 2021 -

Schaumburg Kia responded

David, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

October 09, 2021

Not sure what visit, if for sunroof service/support couldn’t have been better! They calmed me down when I couldn’t close the sunroof (and I don’t have a garage I can pull it into (and it was suppose to More

by D.J.BECKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The woman who answers the phone 5 stars, Matthew Pavone, Christian Medina
Oct 10, 2021 -

Schaumburg Kia responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. It's great to hear that our team was able to help you out! We appreciate your business and hope to see you again soon.

October 08, 2021

Was a quick and easy process. Very little wait times outside of the typical mountain of paperwork. More

by NICHOLASKRESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
Oct 08, 2021 -

Schaumburg Kia responded

Thanks for the 5 star review! We're so happy to hear that your purchase experience was seamless and efficient. See you next time!

October 08, 2021

The service was good confusion on what number to reach me at and on my phone it said my service appointment was canceled More

by FAMJONES1745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech was very good
Oct 10, 2021 -

Schaumburg Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we apologize for the confusion about your phone number. We appreciate your feedback and hope to see you again here at Bob Rohrman Schaumburg Kia.

October 08, 2021

Everyone was very helpful with getting things the way I wanted them in my telluride, thanks mark !! More

by Gave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 08, 2021 -

Schaumburg Kia responded

Thanks for the confidence in our team to take care of you and get you into your new Telluride--congrats!

October 07, 2021

I recieved great customer service there and the dealership had a good and welcoming atmosphere. More

by EDWARDSCOEDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Steve Heinze
Oct 07, 2021 -

Schaumburg Kia responded

We are thrilled to have you as a customer here at Bob Rohrman Schaumburg Kia! Thank you for sharing your positive experience, we hope to work with you again down the road. Enjoy the ride!

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