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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

August 05, 2021

My salesman was Jim and he did a fantastic job! I wasn’t uncomfortable or did I feel pressured during the negotiations or choosing a vehicle. More

by connicktom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 05, 2021 -

Schaumburg Kia responded

Thank you for the great review - we're so glad we're providing the smooth and pressure-free vehicle buying experience we strive for! Safe travels, and come back soon! - the Bob Rohrman Schaumburg Kia team

August 05, 2021

I was having an intermittent no start problem. Service was nice enough to let me talk the problem through with them over the phone. We decided to bring the car in and let it sit over night. The tested all More

by BARRYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina in Service
Aug 05, 2021 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

August 05, 2021

Great customer service. Reasonable wait time. Isaac was very helpful and explained everything thoroughly. I would prefer to work with him for future auto work. More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
Aug 05, 2021 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that Isaac had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

August 05, 2021

i made an appt to get recall taken care of and when i got there was told that there wasnt fix yet? the people who were there were fine. phone person who set up recall visit obviously was not More

by G-WELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Aug 05, 2021 -

Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 04, 2021

Upbeat, positive attitudes. Everyone I talked to was friendly. Mike was quick to answer any questions I had and was detailed in showing me the various features of the car. More

by valek1333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Al
Aug 04, 2021 -

Schaumburg Kia responded

We're glad we're providing the friendly and efficient service we strive for! Thank you for choosing Bob Rohrman Schaumburg Kia and for leaving such a great review - safe travels!

August 04, 2021

I walked in on a Friday night about an hour before they closed and was able to get everything taken care of to make my purchase. Francesco was awesome and made the process very rewarding. More

by RICHHERRINGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesco Marsico
Aug 04, 2021 -

Schaumburg Kia responded

Thanks for sharing your thoughts, Rich, about your experience with Francesco here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

August 03, 2021

It was a very busy day Only needed an Oli change and tire rotation One to two hour wait They offered an shuttle service which I used Very nice driver and friendly. Jose wrote up my car also very friendly More

by CAKES444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose service
Aug 03, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia for your service needs! We are thrilled that you received such efficient, accommodating care from our team. Drive safely and we look forward to seeing you next time!

August 03, 2021

Had a great experience with Bill Brennan and Marina Arreguin. I got a brand new Kia Rio, was in and out and got the payment I wanted. More

by LCLARIOS91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brennan, Marina Arreguin
Aug 03, 2021 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Kia Rio, and don't hesitate to reach out if you need anything else.

August 03, 2021

Provided Great service, staff here us very friendly and helpful. Thank you Service time is fast time. Would give 5 five stars Kia Schaumburg service More

by Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 03, 2021 -

Schaumburg Kia responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

August 03, 2021

Service staff were very courteous & kept me informed! Michael Mallory was very patient, low pressure, I formative & spent quality time discussing cars for our next purchase! More

by KIRKPATRICK23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory
Aug 03, 2021 -

Schaumburg Kia responded

It's great to hear that Michael and the team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Schaumburg Kia!

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