Schaumburg Kia

I came in knowing exactly what I wanted, Steve was very helpful and thorough in walking me through all of the options available. He made the ordering process super easy and ensured I knew the estimated tim helpful and thorough in walking me through all of the options available. He made the ordering process super easy and ensured I knew the estimated timeline going into the order. More

It was my first time getting service here.Everyone was It was my first time getting service here. Everyone was very friendly and helpful. I would highly recommend your service department to my friends an It was my first time getting service here. Everyone was very friendly and helpful. I would highly recommend your service department to my friends and family. More

I would never purchased another vehicle from this I would never purchased another vehicle from this dealer. It's been a horrible & stressful experience! Took my used vehicle home and the gas was on e I would never purchased another vehicle from this dealer. It's been a horrible & stressful experience! Took my used vehicle home and the gas was on empty. Trying to get a crack repaired on my windshield that is owed by the dealer which is a nightmare! More

Service dept does a good job. Had to get oil Chang tire rotation , I have been their in the past for paint repair. I would go back again rotation , I have been their in the past for paint repair. I would go back again More

Appreciated the straight-forwardness and detailed explanation of the car and buying process. After going to a previous dealership and being disappointed in their customer service, I felt like I left explanation of the car and buying process. After going to a previous dealership and being disappointed in their customer service, I felt like I left Bobs with a lot of trust and happy of my purchase More

Only reason I didn’t give five stars is because initially the problem wasn’t solved and I had to come back to get it fixed. Otherwise it was great. the problem wasn’t solved and I had to come back to get it fixed. Otherwise it was great. More

Customer service was great. Bill Brennan was a terrific salesman. I would highly recommend this dealership. All of the paperwork was handled in a timely manner salesman. I would highly recommend this dealership. All of the paperwork was handled in a timely manner More

I’ve gone for all of my oil changes since I’ve owned my vehicle for over a year now. I deal with Marc in the service center. He’s been nothing but great. Went in recently for a Warantee fix on my tail ligh vehicle for over a year now. I deal with Marc in the service center. He’s been nothing but great. Went in recently for a Warantee fix on my tail lights. It was diagnosed quickly and the parts were ordered fast as well. Dropped it off during my workday and by the end of the day it was complete. Mark is very friendly and attentive. I appreciate the customer service. More

The reason we drive as far as we do is because of the most excellent service department and the very helpful people who man that department. of the most excellent service department and the very helpful people who man that department. More

When making the appointment online I did not get a confirmation. Called in to confirm and person who answers he phone at service was not friendly. Service great once I dropped the car And upon picking confirmation. Called in to confirm and person who answers he phone at service was not friendly. Service great once I dropped the car And upon picking it up. I was notified when car was ready. I was offered transport. More