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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

July 12, 2021

I had an oil change and some engine maintenance done. I absolutely love everyone in the service department everyone is so helpful and nice. Christian M. Was who I dealt with and he was helpful with all my More

by DGOOMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian M.
Jul 12, 2021 -

Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

July 10, 2021

General manager has no pride of ownership. Place is a s**t hole. Dirty and don’t feel like you can sit down without getting dirty. At least make it clean even if the decor is old. Bathroom gross. Service More

by o family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issac
Jul 28, 2021 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 10, 2021

Christian was very professional. Our vehicle was fixed Christian was very professional. Our vehicle was fixed the second time we called for a scheduled repair, which it turned out the hood latch needed r More

by THOMASVALADEZ94
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Jul 11, 2021 -

Schaumburg Kia responded

Thomas, thank you so much for your kind words for Christian, and for taking the time to leave us this wonderful feedback!

July 09, 2021

Service was good, the wait was longer than the last Time I was there very busy day... Mark is very friendly and professional ... thanks you for the service More

by Theresa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service... Mark
Jul 09, 2021 -

Schaumburg Kia responded

Theresa - thank you for the wonderful review. We're glad to hear that Mark and the Bob Rohrman Schaumburg Kia team were such a help during your most recent service visit, and we hope to have the chance to assist you again down the road. Until then, safe travels!

July 08, 2021

Thank you for all you have done. We have been loyal customers whom are completely satisfied. My grandkids and my girl are now safe Layton. More

by DNAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones, Klaudia Tatkowska
Jul 08, 2021 -

Schaumburg Kia responded

Thank you for your loyal business and your kind remarks! We are grateful for the opportunity to assist you here at Bob Rohrman Schaumburg Kia.

July 08, 2021

Love this dealership! I had a bunch of things I needed done on my Kia and the dealership got it done in 1 day. Mark Robles was super friendly and stayed on top of everything. It was very much appreciated More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Jul 08, 2021 -

Schaumburg Kia responded

Stephanie Thank you for taking the time to share your thoughts on working with Mark and our team. We're glad to hear we delivered such a great experience!

July 08, 2021

Everyone was professional kept me updated on my repairs.they were sympathetic to my situation due to a engine recall which took six weeks to repair. More

by CHIGIRL60609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Jose
Jul 09, 2021 -

Schaumburg Kia responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for giving Bob Rohrman Schaumburg Kia your business and your positive review. Drive safely!

July 07, 2021

Phil addressed my needs and concerns as well as provided additional services to allow me to determine my best options. Also, provided courtesy service to and from my home location. More

by JSATCHER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil and José
Jul 07, 2021 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. Phil, Jose and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2021

Day and time for the appointment was right. Job was done in a timely manner. Ride to and from home was very kind to have that service. Staff very professional. More

by Jf10vegas1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 07, 2021 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

July 06, 2021

Rohrman made it possible for me to buy my New KIA Sportage. It was in mint condition and I enjoy driving it everyday. They were very accommodating. More

by Ross G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Chung, James Meiners
Jul 06, 2021 -

Schaumburg Kia responded

Ross - Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely in your new Kia Sportage, and we hope to see you back!

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