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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

June 07, 2021

My sales guy was nice but i didnt get as much help that i needed. Very anxious to get me out the dealership and bad service after More

by Zoeylola33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Tremmel, Kamarie Jones, James Meiners, Juliet Kuzma
Jun 11, 2021 -

Schaumburg Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 05, 2021

They worked quickly to find a particular car we were looking for. We actually worked together to make an agreed upon the price before they found the right car. More

by INS_GUY2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Klaudia Tatkowska
Jun 06, 2021 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers for many more years to come!

June 05, 2021

Christian provided great service and was very friendly. Service was done quickly and things turned out very good. I would recommend dealership to my friends. More

by CONSTANCE_UMBLES-SAILERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Steve Heinze, Kamarie Jones, Juliet Kuzma, Christian Medina
Jun 06, 2021 -

Schaumburg Kia responded

Thank you, Constance! Quality customer service is always our number one priority, and we're happy to hear that Christian met your expectations. Thank you for choosing Bob Rohrman Schaumburg Kia. We look forward to having you as one of our valued customers for many more years to come!

June 05, 2021

Mark Robles is my service guy for my car and he is excellent. He keeps you updated about your car and is really honest about what is needed for your car. He is trustworthy and I’m glad he was my serv More

by DNYL74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Jun 06, 2021 -

Schaumburg Kia responded

Thank you! It is great to hear that Mark was so helpful. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

June 04, 2021

They treated me with respect and were very committed to help me find exactly what I was looking for. This is the best Kia in the Midwest More

by Garciaricky2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate, Chris Lindville, Steve Heinze, James Meiners, Daina Barthel, Juliet Kuzma, Allison Bijan
Jun 04, 2021 -

Schaumburg Kia responded

Wow! It means so much that you would say we're the best Kia dealership around. Thank you for your business and congratulations on your new vehicle - Bob Rohrman Schaumburg Kia team

June 04, 2021

Christian was great. Very helpful, kind and was flexible with my busy schedule. I appreciate all of his help and getting me loaner for the time my vehicle was in the shop. More

by STEPHANIESALAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Jun 04, 2021 -

Schaumburg Kia responded

Stephanie - We are so glad to hear that Christian could assist you and appreciate you sharing so many kind words. Thank you for visiting Bob Rohrman Schaumburg Kia for your auto service needs!

June 04, 2021

Buying a car from the dealership was as good as it gets. Everyone knows it’s always a bit unpleasant to buy a new car and extremely time consuming; but it wasn’t awful. The people there were pleasant to dea More

by JANIS.MGB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien
Jun 06, 2021 -

Schaumburg Kia responded

Thank you so much for taking the time to share your feedback with us, Janis. We are delighted to learn about your positive experience and congratulations on your new Kia Carnival MPV! We appreciate your patience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 03, 2021

From the very beginning I found that anyone I was in contact with was very helpful and knowledgeable about Kia's offerings and what the competition had to offer. More

by dunnnet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Michael Mallory, James Meiners
Jun 03, 2021 -

Schaumburg Kia responded

We are very happy to hear Michael, Mark, and James provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 03, 2021 -

Schaumburg Kia responded

Thanks for your great review. Take care!

June 03, 2021

It's Bob Rohrman what else is there to say. I picked the best dealer to shop at. Hands down you always score with the roar. More

by OLDTIME7038
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben dortsch, Mark Anderson, Steve Heinze
Jun 03, 2021 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your glowing feedback! We are delighted to have you as a returning customer and we look forward to welcoming you back in the future. Drive safely!

June 03, 2021

Staff was friendly, never pushy. I got what I think was a fair deal and I really love my new Kia. After a couple less than great dealings with other dealerships I’d be happy to deal with Bon Rohrman Kia a More

by mphilipp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriguez 5 stars , Mark Anderson
Jun 03, 2021 -

Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Bob Rohrman Schaumburg Kia team. Drive safely in your new vehicle, and we hope to see you again down the road!

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