Schaumburg Kia

Very good customer service! Klaudia helped me out, and did a great job! Didn't feel pressured about anything. That's a big plus for me! Was a great experience. did a great job! Didn't feel pressured about anything. That's a big plus for me! Was a great experience. More

Nice way to do business no pressure.my salesman was very helpful and a pleasure to do business with.made me feel like I was getting my best deal!! helpful and a pleasure to do business with.made me feel like I was getting my best deal!! More

Bought a car a month ago and it has been a nightmare ever since. They sold a service that couldn’t be completed, said would investigate the issue and return to us. They never returned to us. Tried to call mu since. They sold a service that couldn’t be completed, said would investigate the issue and return to us. They never returned to us. Tried to call multiple times and left multiple voicemails and no return. When you get a hold of them, one department blames it on the other. And I still don’t have my money back. It’s infuriating. Find a different dealership. More

Anytime I’ve come in to the dealership for service the technicians have been outstanding. They are very helpful. They answer all my questions. I’m very satisfied with the service I received from them. technicians have been outstanding. They are very helpful. They answer all my questions. I’m very satisfied with the service I received from them. More

I brought the car in for a service recall. Jose was very friendly, told me that the car would be ready in an hour ten, and escorted me to the waiting lounge. He was absolutely accurate! The car was ready a friendly, told me that the car would be ready in an hour ten, and escorted me to the waiting lounge. He was absolutely accurate! The car was ready and had received a beautiful car wash. Wonderful, stressfree visit! More

Delivered everything promised. Did not try to up sell. Service dept. kept me informed about the service being done and how long it would take. Service dept. kept me informed about the service being done and how long it would take. More

Outstanding service. Very pleased. Service manager went above and beyond. His name is Isaac and we cant say enough about how he helped us out. above and beyond. His name is Isaac and we cant say enough about how he helped us out. More

Great guest service repairs were done at the time I was quoted wouldn’t change a thing thank you for the help keep up the good work quoted wouldn’t change a thing thank you for the help keep up the good work More

I’ve owned 7 Kia’s since 2001. All have been serviced by Schaumburg Kia. Their service department has always looked out for me and has gotten the job done right the first time. Presently, I cannot say enoug Schaumburg Kia. Their service department has always looked out for me and has gotten the job done right the first time. Presently, I cannot say enough about the Super Service I’ve received from Mark. He has personally gone above and beyond to schedule and oversee the service for my families 3 Kias. Mark is a shining example of why I keep buying the product and keep returning to Schaumburg Kia for all my service needs. More