
Schaumburg Kia
Schaumburg, IL
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2,739 Reviews of Schaumburg Kia
I’ve owned 7 Kia’s since 2001. All have been serviced by Schaumburg Kia. Their service department has always looked out for me and has gotten the job done right the first time. Presently, I cannot say enoug Schaumburg Kia. Their service department has always looked out for me and has gotten the job done right the first time. Presently, I cannot say enough about the Super Service I’ve received from Mark. He has personally gone above and beyond to schedule and oversee the service for my families 3 Kias. Mark is a shining example of why I keep buying the product and keep returning to Schaumburg Kia for all my service needs. More
Mark was very courteous and very polite he got me a ride to work he got me a ride back to the dealership to pick up my car very nice very understanding thank you to work he got me a ride back to the dealership to pick up my car very nice very understanding thank you More
Good availability and information through the process. The waiting area can be improved though it is a bit outdated and there was no water to drink. The waiting area can be improved though it is a bit outdated and there was no water to drink. More
We primarily talked with salesman Danny Chun, who was honest, patient, knowledgeable, and attentive to our requests that needs to make our experience worth it to drive all the way to Schaumburg to comple honest, patient, knowledgeable, and attentive to our requests that needs to make our experience worth it to drive all the way to Schaumburg to complete the deal. We will highly recommend other potential Kia buyers, that we know or will know, to go buy from him in the future. More
They had the car I wanted. I experienced poor communication, lack of disclosure, lack of teamwork and accountability, sales blaming Service dept and service blaming Sales, poor follow up, overall communication, lack of disclosure, lack of teamwork and accountability, sales blaming Service dept and service blaming Sales, poor follow up, overall lacking trustworthiness. More
The maintenance guys did a great job working on the recall for my car and also recommended changing out some of the filters in my car as well! Got the guy some Krispy Kreme’s for all their hard work!! recall for my car and also recommended changing out some of the filters in my car as well! Got the guy some Krispy Kreme’s for all their hard work!! More
Prompt, courteous service. Knowledgeable advisors. Clean waiting area. Always satisfactory every visit. Offered ride if needed. Kept me informed of progress. Friendly check out process. waiting area. Always satisfactory every visit. Offered ride if needed. Kept me informed of progress. Friendly check out process. More
Everyone was absolutely amazing from the internet inquiry, sales, financing and service. They were all polite and knowledgeable. I would absolutely recommend them and go back again! inquiry, sales, financing and service. They were all polite and knowledgeable. I would absolutely recommend them and go back again! More
I had to bring my Kia in for my first oil change and a few extras. I was assigned a service advisor Christian. Christian was awesome!! Thank you Christian!! few extras. I was assigned a service advisor Christian. Christian was awesome!! Thank you Christian!! More