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Schaumburg Kia
Schaumburg, IL
2,738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,738 Reviews of Schaumburg Kia
May 19, 2021
Mark was very courteous and very polite he got me a ride to work he got me a ride back to the dealership to pick up my car very nice very understanding thank you to work he got me a ride back to the dealership to pick up my car very nice very understanding thank you More
by PAULA_GOOD
Verified CustomerEmployees Worked With
Christian Medina
May 18, 2021
Good availability and information through the process. The waiting area can be improved though it is a bit outdated and there was no water to drink. The waiting area can be improved though it is a bit outdated and there was no water to drink. More
by Ingjuanrodz
Employees Worked With
Service dept
May 18, 2021
We primarily talked with salesman Danny Chun, who was honest, patient, knowledgeable, and attentive to our requests that needs to make our experience worth it to drive all the way to Schaumburg to comple honest, patient, knowledgeable, and attentive to our requests that needs to make our experience worth it to drive all the way to Schaumburg to complete the deal. We will highly recommend other potential Kia buyers, that we know or will know, to go buy from him in the future. More
by Bruce
Employees Worked With
Ray who did the financing for us was friendly, patient, and knowledgeable. , Juliet Kuzma, Allison Bijan
May 17, 2021
They had the car I wanted. I experienced poor communication, lack of disclosure, lack of teamwork and accountability, sales blaming Service dept and service blaming Sales, poor follow up, overall communication, lack of disclosure, lack of teamwork and accountability, sales blaming Service dept and service blaming Sales, poor follow up, overall lacking trustworthiness. More
by QA
Employees Worked With
Bill Brennan
May 17, 2021
The maintenance guys did a great job working on the recall for my car and also recommended changing out some of the filters in my car as well! Got the guy some Krispy Kreme’s for all their hard work!! recall for my car and also recommended changing out some of the filters in my car as well! Got the guy some Krispy Kreme’s for all their hard work!! More
by Amanda.levy1
Employees Worked With
Filippo
May 17, 2021
Prompt, courteous service. Knowledgeable advisors. Clean waiting area. Always satisfactory every visit. Offered ride if needed. Kept me informed of progress. Friendly check out process. waiting area. Always satisfactory every visit. Offered ride if needed. Kept me informed of progress. Friendly check out process. More
by Adams.d
Employees Worked With
Service Christian
May 16, 2021
Everyone was absolutely amazing from the internet inquiry, sales, financing and service. They were all polite and knowledgeable. I would absolutely recommend them and go back again! inquiry, sales, financing and service. They were all polite and knowledgeable. I would absolutely recommend them and go back again! More
by deepsea1210
Employees Worked With
Ricky Perez, Tiffany Tremmel, Steve Heinze, Daina Barthel
May 14, 2021
I had to bring my Kia in for my first oil change and a few extras. I was assigned a service advisor Christian. Christian was awesome!! Thank you Christian!! few extras. I was assigned a service advisor Christian. Christian was awesome!! Thank you Christian!! More
by DINAWEYMOUTH
Employees Worked With
Christian in service I didn't get his last name
May 14, 2021
Overall the experience was good. The salesman was great! The finance person was a bit obnoxious. He made an error with the original paperwork and seemed annoyed that I caught the error. Hopefully he shredde The finance person was a bit obnoxious. He made an error with the original paperwork and seemed annoyed that I caught the error. Hopefully he shredded the first set of paperwork. It had my personal information on it. This bothered me and still does. He seemed to want to go quickly. I didn't think he was very professional. More
by CBARGER0
Employees Worked With
Ricky Perez, Mark Anderson, Michael Mallory
