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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

April 21, 2021

I have had a great experience every time I have visited this dealership! Thank you Bill Brennan for exceptional service while purchasing my "new" used Sorento! LOVE IT! More

by amybug19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brennan, Daina Barthel
Apr 21, 2021 -

Schaumburg Kia responded

Amy, Here at Bob Rohrman Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Bill, and it was a pleasure having you at the dealership. Congratulations on your "new" Sorento! We appreciate your review!

April 21, 2021

They met all of my need and price . I had to come back the next day and I got a better price . I had a trade-in and I got good for my trade-in on a second time I visited . Thank you I love my new soul More

by ccoralee1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lindville, Klaudia Tatkowska
Apr 21, 2021 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! Congratulations on your new Soul! We sincerely value your business and look forward to your next visit.

April 21, 2021

Awesome experience, Kamarie Jones was great! He put my plates on and had my car delivered to my home one and half hours away. We will be back! More

by RON.ANDERSON34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
Apr 22, 2021 -

Schaumburg Kia responded

Thank you so much, Ron, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Kamarie and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 20, 2021

Was in and out under 3 hours. Was able to get into a vehicle I will enjoy especially with all the extra bells and whistles. The only thing I could complain about was the trade in offer for the vehicle I More

by JUSTINGRIGGS1793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory
Apr 20, 2021 -

Schaumburg Kia responded

Congratulations on your new vehicle, Justin! It is our goal to make the purchasing process go smoothly, and it is great to hear that this was reflected in your time working with us. Drive safely, and if there is anything more we can do to assist you, please do not hesitate to reach out! - The Bob Rohrman Schaumburg Kia team

April 20, 2021

Michael was extremely helpful when buying my new car. The only down side was the wait while finance got the paperwork ready, it was rather long. More

by GETEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Apr 20, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words for Michael, and for taking the time to leave us this wonderful feedback!

April 20, 2021

They said it would take 2 to 3 hours and took about 6! I called at least 5 times trying to get an information! Finally when they called they originally put a low cost headlight about a month ago! I said the More

by DEBBIEMILLER312708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xxx
May 07, 2021 -

Schaumburg Kia responded

Debbie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

April 19, 2021

They sale really bad cars, my dad brought one car, all paid cash. Next day car really bad condition called back the dealership and they do nothing about it. Went back to check different cars, 4 out of 5 c More

by 1230alex.munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamarie Jones
April 19, 2021

I was told my car was done and I went where they drive to and it sat there for over 20 minutes then it moved More

by LISANTOM95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Issac
April 19, 2021

Terrific. Kept me informed with my car as it was being repaired. I felt that the service department was interested in making sure I was satisfied. More

by DALE27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 19, 2021 -

Schaumburg Kia responded

We are very happy that our service department provided you with a positive experience, Dale! We sincerely value your business and look forward to your next visit. Thanks for leaving us a review!

April 17, 2021

Huge shout-out to Mark Robles over in the service department. I needed some work done on my Sedona and he was very helpful. I dropped off my car and when it was done he even picked me up. Mark truly More

by Ernest G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Apr 19, 2021 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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