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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 30, 2021

Mike Delaney was the best sales person I have ever had. He was nice and courteous and I will buy whatever car he is selling. More

by laurenchana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Delaney 10 stars, Mark Anderson
Mar 30, 2021 -

Schaumburg Kia responded

Lauren - For you to say that Mike is the best salesperson you've worked with makes our day. Thank you so much for the rave review! Our team at Bob Rohrman Schaumburg Kia wishes you safe travels in your new ride.

March 30, 2021

I would absolutely recommend the professionals at this KIA!! From start to finish the process was simple and easy. Everything was explained, and nothing was sneaky or “added on” like most car places. I en More

by Sean Borre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Mark Anderson, Michael Mallory, James Meiners
Mar 30, 2021 -

Schaumburg Kia responded

Sean, thank you for taking the time to recommend our team so highly. We are grateful for your business and we hope to welcome you back to Bob Rohrman Schaumburg Kia in the future. Safe travels!

March 30, 2021

Brought my car in for service. After the oil change and tire rotation the car was washed. Mark told me how much thread was on the tires, brakes, filters. Thank you for making me feel comfortable about tak More

by GMSAPKAROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Mar 30, 2021 -

Schaumburg Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with Mark and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back next time!

March 30, 2021

Everyone in this dealership is pleasant and nice during every visit I've had so far! Makes sure every service is completed within an decent timeframe and keeps me updated throughout the process! More

by Latavia Ramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Matthew Pavone, Christian Medina
Mar 31, 2021 -

Schaumburg Kia responded

Latavia, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Bob Rohrman Schaumburg Kia, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 30, 2021

As a woman I was treated with honesty and respect. I brought my car in for an inspection as to what service I needed .I was so impressed and he listed in order what was needed and actually said my car w More

by MLOTITO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Mar 31, 2021 -

Schaumburg Kia responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jose provided the exceptional service we pride ourselves on here at Bob Rohrman Schaumburg Kia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

March 29, 2021

Refused to tell me if my car was still under warranty over the phone. They said I had to bring it in to tell for sure. Then they charged me an hour of labor to tell me it wasn't under warranty while dete More

by Bob Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fillipo Principato
Apr 28, 2021 -

Schaumburg Kia responded

Bob, I would like to apologize for the inconvenience. We strive to provide efficient, top-notch service and I am sorry that you didn't have a more positive experience working with our team. If you would be willing to discuss this further, I would appreciate the opportunity to assist you going forward. Please feel free to give me a call when you have a moment. Thank you, Fil Principato - Service Manager - 847-380-9757

March 29, 2021

Mark was wonderful, kept me apprised of timeliness, explained next service appointment, great experience, very informative and thanked me for coming to Bob Rorhmann for service More

by Janbobob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark - service representative
Mar 29, 2021 -

Schaumburg Kia responded

Thank you so much for taking time to commend Mark! We love to hear that he made your recent visit to Bob Rohrman Schaumburg Kia five-star worthy. Safe travels out there!

March 29, 2021

Nothing at all to complain of. Quick, easy, and friendly service personal. A a a a a a a a a a a a A More

by Dan.Mueller55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Mar 30, 2021 -

Schaumburg Kia responded

Thank you for your business and great review of Bob Rohrman Schaumburg Kia, Dan!

March 27, 2021

Mark in service is the guy! Love this dealer and they have a great, quick, and professional team that work there! Never had issues from day 1 of getting my car! Will do alot of business More

by Wahids430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 29, 2021 -

Schaumburg Kia responded

Thank you for your confidence in Mark and our service team. We appreciate your continued business and your kind review. See you next time at Bob Rohrman Schaumburg Kia!

March 26, 2021

Having issues with my SUV is not a pleasant experience; however all KIA staff made me feel welcome and very special. Phil and Chris were really exceptional. They listened and were very attentive. I didn’t More

by Noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil (manager) , Christian Medina
Mar 26, 2021 -

Schaumburg Kia responded

Happy customers make us happy! Thank you so much for sharing this feedback about your service experience at Bob Rohrman Schaumburg Kia. We are delighted to hear that Phil and Chris could assist you. Safe travels and enjoy your weekend!

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