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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

February 08, 2021

Christian Medina offered amazing customer service. He was attentive during my visit and answered all my questions knowledgeably. The job was done quick and right! More

by LUNA.BERBEKA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Feb 08, 2021 -

Schaumburg Kia responded

Luna - Thank you for the great feedback! We appreciate your business and are thrilled to hear that Christian went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Bob Rohrman Schaumburg Kia!

February 08, 2021

In and out. Fast, friendly service. No issues. Good work. Received confirmation of service and the work was done in a timely manner. Good work More

by DPARKS2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know b o
Feb 08, 2021 -

Schaumburg Kia responded

It was our pleasure to give you a five-star service experience! Thank you for putting your trust in the Bob Rohrman Schaumburg Kia team and taking the time to leave us a review. We hope to see you again!

February 08, 2021

A a a a a a a a a a a a a a a a a a a a a a a a a More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaa
Feb 08, 2021 -

Schaumburg Kia responded

Thank you for the review. We appreciate your business at Bob Rohrman Schaumburg Kia and hope to see you back at Bob Rohrman Schaumburg Kia!

February 05, 2021

This dealership was very efficient and kept me up to date on everything I needed to know about my vehicle and and what I’ll eventually need to get done. More

by B.ROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Feb 05, 2021 -

Schaumburg Kia responded

We're proud to have delivered such a seamless and transparent service experience! Thank you for trusting Bob Rohrman Schaumburg Kia with your vehicle and your business!

February 05, 2021

I came for service. Great guy who helped me. But price was bit high. It wasn't our fault not showing up oil change sign in the car, we were waiting for that sign to be turn up in the car but it didn't and More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Mar 19, 2021 -

Schaumburg Kia responded

Thank you for trusting us with your auto service needs. I appreciate this feedback regarding our prices as we strive to keep them competitive. I would really like to assist with any other concerns you might have, but I won't be able to find your contact information from this review. Please don't hesitate to give me a call. Thank you, Fil Principato - Service Manager - 847-380-9757

February 04, 2021

Good service and very friendly, the waitroom has a TV and a coffee which is nice. I will say I was a little disappointed to have made an appointment and still have them tell me that an oil change was going t More

by EABOYLE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Robles
Mar 19, 2021 -

Schaumburg Kia responded

Thank you for the review! We strive to make the servicing process go smoothly, and I apologize if your visit took longer than we had anticipated. I assure you that I will share this feedback with my team so we can work towards improving our efficiency. We appreciate your business, and if there is anything more we can do to assist you, please do not hesitate to reach out to me at 847-380-9757. Best, Fil Principato - Service Manager

February 03, 2021

My service was done in a timely manner and Mark's constant communication kept me in the loop at all times! Mark was very accomodating and friendly throughout the service process. More

by JK23KOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark in service. Didnt get his last name., Mark Croft
Feb 03, 2021 -

Schaumburg Kia responded

Thank you for posting about your experience with Mark at Bob Rohrman Schaumburg Kia. We're glad to hear that you were taken care of!

February 03, 2021

I had to get a new battery because it had died and I had to get it jump started twice to get it into service. Why was my battery not determined to need replacement when I had an oil change just a few weeks More

by JMS.TRIPSTER
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 29, 2021 -

Schaumburg Kia responded

I would be more than willing to speak with you directly about the concern you have with your battery and see if we can determine what happened during your oil change that prevented us from diagnosing the problem earlier. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Fil Principato - Service Manager - 847-380-9757

February 02, 2021

Met by Christian who was quite pleasent.. He is very professional and likeable. I felt no pressure for services. Job was completed in timely manner as promised. More

by sabersalvator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 03, 2021 -

Schaumburg Kia responded

Thank you for shouting out Christian! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you again down the road!

February 02, 2021

Klaudia Tatkowska was extremely helpful and very caring! From the beginning she was extremely helpful and showed interest in trying to help me. She was very understanding and tried her hardest to accommodat More

by djasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray from Financing , Klaudia Tatkowska
Feb 03, 2021 -

Schaumburg Kia responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with Klaudia. Drive safely in your new Kia Forte GT, and we will be sure to pass on the kind words! - The Bob Rohrman Schaumburg Kia team

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