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Schaumburg Kia
Schaumburg, IL
2,734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,734 Reviews of Schaumburg Kia
October 02, 2011
We were looking for a second car for our family, we weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and serv weren't sure if we wanted a new or used car. This dealership had been recomended to us by our next door neighbor for their customer service and service depatments. We have bought several (10+) cars and really felt that this was the quickest and easiest purchase we have made. Dina Makina answered all of our questions, was professional, helpful and not at all agressive. Nick Brotsch was professional and efficient. Overall a really good car buying experience. We are also very satisfied with the used Mazda 3i we purchased. More
by mazda3i
Employees Worked With
Dina Makina-sales, Nick Brotsch-finance
Helpful October 01, 2011
Seriously best buying experience EVER! This was my first new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer an new car and the experience was outstanding. Dennis (who was the internet person) communicated everything with me so well. I went into the dealer and Mo met us. He was an extremely nice guy. He helped us and was outstanding. I couldn't have asked for a better person to be working with. This dealership definitely made my family feel comfortable! I would recommend this dealership to everyone! More
by mczyz2012
Employees Worked With
Mo Yusufi
September 29, 2011
The best service ever! I will refer all my friends and family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! family! I am 100% satisfied and they were able to get me out of a situation I thought I would never be able to get out of! Thank you! More
by cfrankiec22
Employees Worked With
Matt Horn (GM); Teddy Dziedzic (sales); Nicole DuPass (Finance), Teddy Dziedzic
August 25, 2011
Dina was very helpful and always there when we had a question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. question. She explained all the car 'terms' in words that a non experienced car buyer (like myself) would understand. More
by lovemypup1
Employees Worked With
Dina Makina
August 22, 2011
Overall excellent experience. Best new car buy I've had in years. The staff at Schaumburg Kia were friendly and very responsive to my needs. I specifically needed to be in and out of the Dealership quick in years. The staff at Schaumburg Kia were friendly and very responsive to my needs. I specifically needed to be in and out of the Dealership quickly and the folks honored that requirement. In particular, the F&I Manager Nick Brotsch was very capable and professional. Feel free to call me if you should have any questions. Alfred Nietzel (847) 485-4005 More
by Anietzel
Employees Worked With
Nick Brotsch, Mo Yusufi and Matt Horne
July 02, 2011
From the moment I walked in everyone was great. I worked with Kyle first on the phone becasue I wasn't sure if I could get financed. Kyle told me he'd work with me and got it done quickly. My wife and I are with Kyle first on the phone becasue I wasn't sure if I could get financed. Kyle told me he'd work with me and got it done quickly. My wife and I are really happy and love our new car. Schaumburg Kia is the BEST!!! We are now proud owers of our 4th Kia!!! More
by aortiz1974
Employees Worked With
Kyle Hilliger
June 12, 2011
We typically buy our cars from my brother who is a car salesman for years now. My brother works for a dealership that has a similar philosphy as Carmax - no haggle price and we always get a better deal o salesman for years now. My brother works for a dealership that has a similar philosphy as Carmax - no haggle price and we always get a better deal on our trade ins, except for this time. Bob Rohrman Schaumburg KIA dealership was beyond friendly, they wanted our buisness and were willing to do whatever it took. Their customer service since then has been just as good. I typically do not recommend a dealership other then my brothers, but they've exceeding my already extremely high expectations! More
by amiea
Employees Worked With
Nick Brotsch
June 09, 2011
Customer Service and honesty were the 'norm'. Word of mouth is spreading regarding the product KIA, and a classy group of people that reflect respect for the customer's intelligence and their knowledge o mouth is spreading regarding the product KIA, and a classy group of people that reflect respect for the customer's intelligence and their knowledge of the vehicle and the entire aspect of the facility. Easy to get to, on Golf Road in Schaumburb, with a traffic signal making it less of a hazard to get into and out of. I've not had a single moment of 'buyer's regret', and I scoped out the Agency before I came in to buy my Soul. Can't say enough good things about a group of people, that recognize that Customer Service is NOT an oxymoron. It's a pleasure to have met them and do business with Schaumburg Kia. More
by myrnalee
Employees Worked With
Matt Horn, Steve, Mo,
June 04, 2011
I must say this dealership was great to work with. The entire staff was friendly and very helpful. Also they made the car buying experience a stress-free one. This is the first car dealership that I hav entire staff was friendly and very helpful. Also they made the car buying experience a stress-free one. This is the first car dealership that I have visited that did not haggle me to buy a specific brand of car nor did they treat like an outsider. I was given the utmost respect, they were quick and overall they were good to me. The sales guy, Nick Brotsch, he was awesome. He went over and beyond his duties to get me in my new car. He explained to me the buying process and he explained in detail how to work all the new features of my car. Nick showed top quality customer service and he returned every phone call and email that was sent to him. He did not judge me based on my credit score, he treated me like every other customer he had with dignity and respect. I will definitely buy my next new car from Nick at the Schaumburg Kia store and will recommend to all my friends to buy a car from him and Kia. Thank You for the great experience! More
by kandee1
Employees Worked With
Nick Brotsch
May 31, 2011
Chris Dodge is an exemplary sales person; he sets the bar to which all other agent should aspire. Chris made my buying experience happy & affordable paying attention to my special needs showing a leve bar to which all other agent should aspire. Chris made my buying experience happy & affordable paying attention to my special needs showing a lever of professionalism which far exceeded my expectations. I would go out of my way to patronize any dealership Chris maight be associated with; he made my buying experience a pleasure! Happy New "Soul" Owner Teri Verbic More
by teriverbic1
Employees Worked With
Chris Dodge
