Schaumburg Kia

Not happy with Anthony or service department. I was told part for car would be in over a week ago and someone would call me. Still waiting no call from service department. Because of Anthony I I was told part for car would be in over a week ago and someone would call me. Still waiting no call from service department. Because of Anthony I would not return to this dealership. Michael was great. More

Filipo was great. Very courteous, kept me up to date. Waiting area could be better though - loud tv ads playing all the time. Very courteous, kept me up to date. Waiting area could be better though - loud tv ads playing all the time. More

Gabriel made it seemed like I was a burden to him. Barely helped and not only did he made a somewhat racially motivated comment that he tried to made a joke but nonetheless made my wife uncomfortable. Barely helped and not only did he made a somewhat racially motivated comment that he tried to made a joke but nonetheless made my wife uncomfortable. Doesn’t answer my messages and wasn’t even there to congratulate me on my purchase. Everyone else was great. Wish I had a different sales person honestly. More

This was the best service I had in a long time. Everyone was great. Thanks Everyone was great. Thanks More

Admittedly I don't get my car repairs done at the dealership very often. I had a decent experience, but when I got home I noticed that the cabin air filter cover was sitting on the floor of the pass dealership very often. I had a decent experience, but when I got home I noticed that the cabin air filter cover was sitting on the floor of the passenger side. This isn't a big deal, but at the same time, I feel as if the job wasn't completed, because I had to put it back myself. More

The Customer Service is pretty good they are very helpful and they go over everything and they go over everything More

The service manager Filippo was very informative he explained everything that was wrong with my vehicle. The mechanics are awesome 👏 my Kia Seltos is running smoothly now! Thanks Guys explained everything that was wrong with my vehicle. The mechanics are awesome 👏 my Kia Seltos is running smoothly now! Thanks Guys More

Thanks for your work. Too cold in building, not sure if AC was turned on still. Too cold in building, not sure if AC was turned on still. More

Isaac the Service Advisor that speaks spanish was hands down the best! His customer service skills are impeccable as well as his relationship building skills. He is deserving of a promotion and a raise. I down the best! His customer service skills are impeccable as well as his relationship building skills. He is deserving of a promotion and a raise. I work in the area and whenever I have an issue with my Kia, I will make sure to hit up Isaac and I’m glad he finally got business cards. More

They do quality work and are good with communication. Only downside is waiting room needs to be updated. Only downside is waiting room needs to be updated. More