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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

February 16, 2023

I recently moved into this area so this was my first visit. I brought my car in for a safety recall. What most impressed me was everything was done on time and the car was finished quicker than I expect More

by CHINCHLEY34
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 16, 2023 -

Schaumburg Kia responded

We are so happy that Christian and the team delivered such efficient, top-notch service! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your positive experience. We hope to work with you again down the road!

February 15, 2023

Nick salesperson. Finance person was also nice To deal with. I would recommend them to. More

by HITTMAN008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi
Feb 15, 2023 -

Schaumburg Kia responded

Thanks for the five stars for Nick and the Bob Rohrman Schaumburg Kia team! We appreciate your business and support.

February 15, 2023

Did an okay job, friendly and helpful but I had a coupon and showed when I first arrived but it wasn’t in the invoice. Didn’t get to see the invoice until after I paid. Way to be a scam artist. Also, did no More

by killamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Feb 18, 2023 -

Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 15, 2023

Customer service is always good. People are friendly and helpful and take care of all of your needs. More

by TAMMYHANNS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Feb 15, 2023 -

Schaumburg Kia responded

Our team is always happy to help you out, Tammy! Thank you so much for supporting Bob Rohrman Schaumburg Kia and please let us know if you need anything down the line!

February 15, 2023

Fil Principato was every helpful and explained everything that was going to be done to my car. Overall, nothing but great experiences every time with this dealership. More

by SAL-KAREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Feb 15, 2023 -

Schaumburg Kia responded

We couldn't ask for a better review! We're overjoyed Fil offered thorough and communicative assistance that accommodated your needs and shaped another fantastic experience at Bob Rohrman Schaumburg Kia. Safe travels, and we look forward to your next visit!

February 15, 2023

I always get in at my prearranged time, and everything is explained to me in detail. I am updated as to the progress on my vehicle, while I’m waiting too! Any question I ask is answered in a polite and profe More

by Duone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen or Steve
Feb 15, 2023 -

Schaumburg Kia responded

Our team is delighted to have your business, Duone! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

February 15, 2023

Very nice Kia service place. Workers are attentive to all of your needs.That why I'm driving to Schaumburg from my house on lake shore drive. More

by mikhail1221@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Feb 15, 2023 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia and trusting us with the care and service of your vehicle. We are happy to hear how helpful the team has been. It makes our day to know that you drive all the way here to do business with us. Have a great day and we hope to see you again down the road!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm going to make further appointment for maintenance.like oil and filter change to my Kia seltos when mileage or time will come. Also other services required. Hope Isaac Hidder will not overwhelmed at that time. Thanks for your service!

Feb 15, 2023 -

mikhail1221@outlook.com responded

I'm responded already.

Feb 15, 2023 -

Schaumburg Kia responded

We look forward to assisting you next time!

February 15, 2023

Juan Aranda was great. He found me the exact car I wanted including trim and color. I was not haggled, he was informative, didn’t rush me, and offered a fair deal on both m More

by MELISSA
Recommend Dealer
Yes
Employees Worked With
Jay in finance, great to work with as well, Juan Aranda
Feb 16, 2023 -

Schaumburg Kia responded

This is great to hear! We are thankful for your business and are pleased to hear about your positive sales experience with Juan. We wish you safe travels ahead in your new ride and hope to see you again for all your car purchase and service needs. Take care! --Bob Rohrman Schaumburg Kia Team

February 14, 2023

Looking forward to your new location - building has much to be desired. Service team did great - car was done under the time allowed and not a penny over quote! More

by briank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Basurto
Feb 14, 2023 -

Schaumburg Kia responded

Thank you for leaving Bob Rohrman Schaumburg Kia a five-star review! We are as excited as you about our new facilities and look forward to assisting you then. Take care!

February 14, 2023

Always great service and great at keeping me informed! I truly appreciate the hard work and answering any questions I have. More

by Casey3bizub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Feb 14, 2023 -

Schaumburg Kia responded

Thanks for the 5-star review of Bob Rohrman Schaumburg Kia!