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Schaumburg Kia

Schaumburg, IL

4.5
2,734 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,734 Reviews of Schaumburg Kia

February 11, 2023

The dealership is amazing! Nobody rush you. I highly Recommend Schaumburg Kia Great service! Great Staff! And. They follow up with you to make sure you have any questions More

by RENAZ57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Feb 11, 2023 -

Schaumburg Kia responded

We appreciate your business and your review! We strive to provide top-notch service to each and every customer and are thrilled to hear we did just that. Thanks from the Bob Rohrman Schaumburg Kia Team!

Helpful
February 10, 2023

Cars great love the color and all the new features Kia connect will come back for 😃 More

by MCLERAN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mitchell, Steve Heinze, Daina Barthel, Christian Medina, Anthony Longobardi, Isaac Basurto
Report | Print
Feb 12, 2023 -

Schaumburg Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 10, 2023

My daughter referred me to them. They have two Kia’s. My sales person in the finance department were wonderful no complaints. More

by LPRIAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Rodriquez
Report | Print
Feb 10, 2023 -

Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we hope to see you again soon! Our team is always happy to help you out!

Helpful
February 09, 2023

always a great buying experience thanks you Ricky Perez and staff cant wait for the new Kia store to come :) More

by Kristen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Perez, Tiffany Tremmel, Mark Anderson, Kamarie Jones, Christian Medina, Fil Principato, MarK Robles, Scott Stephansen, Brian Montes, Johnny Ortiz
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

Kristen, We are very happy to have provided you with such a positive experience! Ricky and our team sincerely value your business and look forward to your next visit.

Helpful
February 09, 2023

Very helpful and friendly. Service rep explained everything I needed done . Had car back to me in the time he told me and was cleaned. More

by CHIHAWKSFAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Filippo Principato
Report | Print
Feb 10, 2023 -

Schaumburg Kia responded

Thank you so much for supporting Bob Rohrman Schaumburg Kia and we will see you next time! Let us know if you need anything down the line!

Helpful
February 09, 2023

They took too long with my car. They put the wrong wiper blade on the passenger side. I would never bring my car back. They also charge a 3.5% service fee if you charge your serv More

by SPIKETONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Report | Print
Feb 13, 2023 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
February 08, 2023

I appreciated the clear communication regarding necessary services as well as the accurate wait time given. I was satisfied with the quality of service and efficiency of visit. More

by makenaparker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Parla
Report | Print
Feb 08, 2023 -

Schaumburg Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
February 08, 2023

Stephen was informative, professional and answered all my questions and concerns. I was very satisfied with the service. More

by anne5974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Tremmel
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

Stephen and the entire Bob Rohrman Schaumburg Kia team are thrilled to see your glowing review, Anne! Thank you for supporting Bob Rohrman Schaumburg Kia and we will see you next time!

Helpful
February 08, 2023

Michael was attentive, professional and knowledgable. He was very helpful from the get go and through the whole process. More

by RLENOCI21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Report | Print
Feb 09, 2023 -

Schaumburg Kia responded

Thank you for your confidence in Michael and our team! We appreciate your positive feedback here at Bob Rohrman Schaumburg Kia. Have a great rest of your day!

Helpful
February 07, 2023

Steve provided great communication and details on the issues. He was very informative and pleasant to work with. More

by kari.v.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve but I do not recall his last name
Report | Print
Feb 07, 2023 -

Schaumburg Kia responded

It's great to hear that Steve took such great care of you! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your experience. Safe travels ahead!

Helpful
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