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Schaumburg Kia

Schaumburg, IL

4.1
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

July 03, 2022

THE BEST IN SALES & SERVICE. THEY WORKED HARD TO LOCATE THE CAR WITH THE OPTIONS WE WANTED. EXCELLENT SERVICE BEYOUNED EXPECTATION'S More

by PTIHINEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Jul 04, 2022 -

Schaumburg Kia responded

We appreciate your business and our team looks forward to serving you again soon!

July 01, 2022

They were very helpful with my service needs, and helped me to figure out something about my new car. More

by ZIMMLISA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles, Isaac Basurto
Jul 01, 2022 -

Schaumburg Kia responded

It was our pleasure. Thanks for stopping in and we hope to see you at Bob Rohrman Schaumburg Kia again next time!

July 01, 2022

Mark was very attentive. He Explained the pricing clearly. And he did an excellent job a follow up and persisted even though I was difficult to reach. The pick up from the P More

by VJB1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jul 01, 2022 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Mark and our team here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

July 01, 2022

Everything was very customer friendly. Mark in the service department did a fantastic job of taking care of me while I waited for my car in routine maintenance. He consistently checked up More

by Connor Grider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jul 04, 2022 -

Schaumburg Kia responded

Connor, Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again!

July 01, 2022

After waiting what seems like forever for my factory order, I finally got it! Anthony, Donny and Tina are most helpful! More

by TASHA.SUNDSTROM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Chung, Anthony Longobardi, Kristina Horemis
Jul 01, 2022 -

Schaumburg Kia responded

Thank you for the 5-star review! We value your feedback. Anthony, Donny, and Tina will be thrilled to hear you appreciated their help. Come back to Bob Rohrman Schaumburg Kia anytime!

June 30, 2022

Nic did a great job going over everything and finding me the car I wanted More

by KYLEKO24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Nic DeSanti
Jun 30, 2022 -

Schaumburg Kia responded

Kyle, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Nic and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

Went in for a repair covered by warranty. Dealer suggested additional work. Took the car to my regular mechanic who walked me through each suggestion and showed me exactly why the dealer-sugg More

by DENISE.STANFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Basurto
Jul 01, 2022 -

Schaumburg Kia responded

Denise, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

Jul 02, 2022 -

DENISE.STANFA responded

denise.stanfa@yahoo.com

June 30, 2022

Aldo and Mike (finance) were such great people to work with. They got me in and out very quickly on my new 2022 Telluride purchase. More

by JJLEE1128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mallory, Kristina Horemis, Aldo Rodriquez
Jun 30, 2022 -

Schaumburg Kia responded

Congratulations on your new 2020 Kia Telluride! Thank you for giving a shoutout to Aldo and Mike. The Bob Rohrman Schaumburg Kia team is lucky to have them, and we are so glad you feel the same. Have fun in your new ride!

June 30, 2022

The dealership is clean and the team is friendly. Our sales rep sometimes seems preoccupied with all that was going on. More

by BACAWORK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Matheson, Dan Macalusco
Jul 01, 2022 -

Schaumburg Kia responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Kia are glad to have you as a customer.

June 30, 2022

Quick service and did not have to wait long. Dealership looks outdated, would benefit from some renovation. More

by ASIMSOHAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamarie Jones
Jul 01, 2022 -

Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

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