Schaumburg Kia

Service is always packed with customers trying to get in for service. But that’s a thing to see in my eyes because that shows that they know what they are doing and truly care for there customers like mysel for service. But that’s a thing to see in my eyes because that shows that they know what they are doing and truly care for there customers like myself. That’s why I will drive past two other Kia dealerships just to see familiar kind people I enjoy taking care of my vehicles. Keep up the AWSOME work guys. More

Everything was done to my expectations. Took a little longer than I thought it should have. Took a little longer than I thought it should have. More

Greeted right away and given an estimate on time. I appreciate not being pressured into buying some other package that is being offered but instead fixing the problem I came in for. I appreciate not being pressured into buying some other package that is being offered but instead fixing the problem I came in for. More

Though I had not been for a long time because of Covid, my experience with getting service on my Sorrento was as good as it has always been, Very professional and done in a timely manner. Thank you to each my experience with getting service on my Sorrento was as good as it has always been, Very professional and done in a timely manner. Thank you to each of the employees who helped me! More

Nic was amazing at helping me find exactly what I need. Great service all around. Great service all around. More

This is my home for my KIA soul . Mark Robles never let me down any issue I have he checks on it ASAP Mark Robles never let me down any issue I have he checks on it ASAP More

When I take my “new car” (to me) in to serviced for the first time, I do not appreciate texts back and forth about what is problematic. I want a phone call. They were telling me I needed a new radio until first time, I do not appreciate texts back and forth about what is problematic. I want a phone call. They were telling me I needed a new radio until we actually spoke on the phone and I could have a conversation and answer questions in real time about what was happening with my car. Taking a car to be serviced for the first time, to a new place can be scary. Please don’t text me. CALL with questions about my car that cost me tens of thousands of dollars. More

Great experience, haven't visited due to a few bad experiences..finally decided to give another try like the Spring tune-up offer. Great experience! Christian was awesome, professional and informativ experiences..finally decided to give another try like the Spring tune-up offer. Great experience! Christian was awesome, professional and informative. More

Good communication, prompt, straight forward. Did all that was asked and inquired about for the appointment. Did all that was asked and inquired about for the appointment. More

I am very happy I contacted this dealership to purchase an used reliable car. The service of Steve was great he have a lot of patience he made sure we were happy with the vehicle we choose. Victoria was ve an used reliable car. The service of Steve was great he have a lot of patience he made sure we were happy with the vehicle we choose. Victoria was very professional and explained everything to us. The dealership runs in a team work environment. I recommend this dealership. Thank you. More