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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

June 08, 2022

Got my car through the general inspection quite quickly, as promised. Friendliness was at a high as well. More

by SMLASKY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac
Jun 08, 2022 -

Schaumburg Kia responded

We're so happy to hear that our team at Bob Rohrman Schaumburg Kia was able to get your inspection done quickly with good attitudes all around. We hope you come back for any of your future vehicle needs. Safe driving!

June 08, 2022

Great dealership! I go here instead of one closer to me because the segued is great, and Isaac is awesome. More

by campbellcondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac.
Jun 08, 2022 -

Schaumburg Kia responded

Thank you for taking the time to leave a review! We're delighted that Isaac has helped shape your positive experience at Bob Rohrman Schaumburg Kia. Thanks for making the trip to work with us!

June 08, 2022

Service Dept is great to work with. Even though I leased my car from another dealership I go here for service and will consider them for future car purchases/leases! More

by KATHSCHREI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jun 09, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

June 08, 2022

Everyone was very nice and courteous very helpful and knowledgeable and even give me a ride home and pick me up. More

by SCONJARDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Daina Barthel, Matthew Pavone, Anthony Longobardi, MarK Robles, Juan Aranda
Jun 08, 2022 -

Schaumburg Kia responded

Courteous and helpful is how we strive to be! Thank you for the wonderful review and for choosing Bob Rohrman Schaumburg Kia!

Jun 08, 2022 -

SCONJARDI responded

Great job with you employees.

June 07, 2022

Dealership kept my car during a week for an engine swap, supposedly, and after a week, I am told that it's only an injector issue and to completely fix the issue, it will cost me $3,200. A week to diagnos More

by PAULO.ARGUEDAS
Customer Service
Recommend Dealer
No
Employees Worked With
MarK Robles
Jun 11, 2022 -

Schaumburg Kia responded

Paulo, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 07, 2022

Worked with Isaac on a door issue. They where very friendly and solvers my problem in minutes. More

by TIMRAYFRIEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac , MarK Robles
Jun 07, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Isaac. Drive safely, and we hope to see you back again at Bob Rohrman Schaumburg Kia!

June 07, 2022

Worked with isaak he was very friendly and helpful. Silver my problem quickly. Glad I stopped by More

by TIMRAYFRIEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaak
Jun 07, 2022 -

Schaumburg Kia responded

Thank you for your review! We're glad Isaak delivered the excellent service you needed to solve your problem. We're grateful you came to Bob Rohrman Schaumburg Kia!

June 06, 2022

Love the salesman who sold me my car, and love my Service Advisor Mark who takes care of my car. More

by CHEWIESMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze, MarK Robles
Jun 07, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Mark and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

June 04, 2022

I was given the absolute impression that once you bought the vehicle that you were no longer important to them. The salesman I bought the car from was very nice as was the new young women in financing and t More

by DIMV1127
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Perez, Tiffany Tremmel, Todd Pruitt, Aldo Rodriquez
Jun 09, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 04, 2022

This locations website stated they had sales on new cars, cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her beca More

by Kenai B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Perez, Tiffany Tremmel, Mark Anderson, Jim Smith, Aldo Rodriquez, Fil Principato
Jun 09, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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