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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

June 01, 2022

Outstanding customer service U comparable Mark was a gentleman ! I was treated with the best service possible. More

by BRICHARD1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Jun 01, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mark and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

May 31, 2022

Sales and Finance is attentive and very helpful. I was finished with the transaction in less than an hour More

by IMAGECANON
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, James Meiners, Anthony Longobardi, Nic DeSanti
May 31, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

May 30, 2022

Isaac was very professional, helpful and made the service appointment a breeze. The option for shuttle to the mall was helpful as well. More

by AMARU80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac
May 31, 2022 -

Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

May 30, 2022

The service rep that helped me was so nice and helpful. Taking my car in for a recall and to have it washed as well was beyond expected. Excelled staff. Excellent service. More

by HEIDINIKOHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
May 31, 2022 -

Schaumburg Kia responded

Thank you, Heidi! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

May 30, 2022

I have used other KIA dealers for service. This dealership offers, by far, the friendliest most professional customer service! I will only use Bob Rohrman for all future service. More

by RFETTERHOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
May 31, 2022 -

Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else.

May 30, 2022

We have now bought 5 cars from the Rohrman auto group in the last 4 years. The last 3 are from Schaumburg Kia. Each experience has been painless and professional. There was only ever one hiccup and they tea More

by chinned02fairies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Tremmel, Aldo Rodriquez
May 31, 2022 -

Schaumburg Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 30, 2022

Very friendly and very polite there very professional and they had the car on time thanks More

by JORGE815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
May 31, 2022 -

Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2022

Spent 4 hours buying my lease. If you're ready to pay $20K over sticker plus all the extended warranties to buy a car they have on stock, you'll be treated well. If not, well... More

by Kiaowner123454321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Pruitt, Ryan Augustine
Jun 03, 2022 -

Schaumburg Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 28, 2022

Very helpful for me with my walker. Mark reviewed all that was being done and all that I should plan for in the near future. Comfortable waiting room. A pleasant experience. More

by rjbuccieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
May 31, 2022 -

Schaumburg Kia responded

We appreciate your business and our team looks forward to serving you again soon!

May 28, 2022

Best Kia dealership within the Chicagoland area! Phenomenal! Highly recommend for first time buyers or anyone who’s getting their car serviced. More

by cari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina, Jeanna Rice, Fil Principato
May 31, 2022 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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