Schaumburg Kia

Pleasant, attentive to customers, friendly and know the car they are selling. I love my car car they are selling. I love my car More

I bought my car out from my lease option. Within a few hours that we discussed it on the phone. When I arrive there all the paperwork was not only ready at all correct everyone was pleasant a Within a few hours that we discussed it on the phone. When I arrive there all the paperwork was not only ready at all correct everyone was pleasant and professional More

Average experience. Service department a bit weak, never have loaner cars available so be prepared to find a ride for longer repairs. Sales and finance will try to add Service department a bit weak, never have loaner cars available so be prepared to find a ride for longer repairs. Sales and finance will try to add everything on, (paint protection, warranty, Lojak, wheel, GAP) but that’s pretty typical I suppose. More

My car stalled due to a faulty fuel pump and I had it towed to kia schaumburg. They identified the problem and fixed it and I got the car the next day. Christian Medina has always been helping me and he’ towed to kia schaumburg. They identified the problem and fixed it and I got the car the next day. Christian Medina has always been helping me and he’s good at what he does. I like the culture of the dealership. More

Christian Medina is my go-to service advisor. He is very thorough and pleasant to talk to. He is very thorough and pleasant to talk to. More

Brought vehicle in for a service. Service was completed in a timely manner and the Service Advisor (Christian) had great communication Service was completed in a timely manner and the Service Advisor (Christian) had great communication More

Everytime I take my car to this Service Department they make sure I get excellent care. Even though I only visit about 2 times a year they remember me, remember my preferences and always try to cater to t make sure I get excellent care. Even though I only visit about 2 times a year they remember me, remember my preferences and always try to cater to them. They do an excellent job of explaining any service I need and what my options are and are always happy to answer my questions. With this kind of service I will never take my car anywhere else. More

Everyone was very helpful very knowledgeable and when texted or emailed responded right away..they stood by their word also..👍 texted or emailed responded right away..they stood by their word also..👍 More

It was a good experience…. They got me in right away and got me out within an hour. They got me in right away and got me out within an hour. More

My salesperson was not pleasant to deal with. He acted as if I was inconveniencing him. I left after the paperwork was done. He did not walk me through the features of my vehicle. He also mi He acted as if I was inconveniencing him. I left after the paperwork was done. He did not walk me through the features of my vehicle. He also misplaced the charger that was to have been included in my purchase More