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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

April 29, 2022

Great service and very friendly. I highly recommend. They were able to give me a ride home instead of waiting there. Thank you for a great experience More

by Mstar2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unsure
Report | Print
May 02, 2022 -

Schaumburg Kia responded

We appreciate your business and our team looks forward to serving you again soon!

April 28, 2022

Quick service! Great customer care! The shuttle service is a great touch to the experience if you are waiting a while. I am happy to be a Kia customer! More

by Anthonyfigueroa491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filippo
Report | Print
Apr 28, 2022 -

Schaumburg Kia responded

Thank you for the great review, Anthony! We are so glad to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back next time!

April 28, 2022

The service and parts team are great. Helps me a great deal with my car. More

by PAMELAFARRELL93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pavone, Christian Medina, MarK Robles
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Apr 28, 2022 -

Schaumburg Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.

April 28, 2022

Wait time was too long. Waited almost 2 hrs for an oil change. But overall I appreciated the help with letting me know what work is needed on my vehicle. More

by Brandinicholee19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Apr 28, 2022 -

Schaumburg Kia responded

Thank you so much for your review. We appreciate your business and your patience. Please don't hesitate to reach out if you need anything else.

April 27, 2022

Service personnel are always friendly and informative,service area always clean work is done well. More

by Dankudo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Apr 27, 2022 -

Schaumburg Kia responded

Thank you for the great review! We appreciate your support and hope to earn your business again at Bob Rohrman Schaumburg Kia. Safe travels!

April 27, 2022

Knowledgeable, courteous, quality workmanship - service performed in couple hours - good experience- will service there again More

by FARRELL_LINDA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Apr 27, 2022 -

Schaumburg Kia responded

Thank you for the great review, Linda! We are so glad to hear that you had a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back!

April 27, 2022

Team was constantly ill prepared and made me wait substantial amount of time. Feels like they’re more interested in making the sale then providing exceptional customer service. More

by ARON.FRANKEL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamarie Jones
Report | Print
May 05, 2022 -

Schaumburg Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 26, 2022

Christian was on top of it and assisted in getting Kia corporate to cover engine. Wasting on reimbursement of rental car More

by Ppalmer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian 10
Report | Print
Apr 27, 2022 -

Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia, we look forward to having you as one of our valued customers for many more years to come!

April 26, 2022

Service was great. Christian was my advisor and he always does his best to take care of things. More

by Mayra Infante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Apr 26, 2022 -

Schaumburg Kia responded

Mayra, thank you for your great review of Christian and the team! We are happy to have you as a Bob Rohrman Schaumburg Kia customer and we hope to welcome you back again down the road. Drive safely!

April 26, 2022

Great dealership, great people, very friendly! I always buy my cars from Kia! Easy to find location !!! More

by PEREZ2089
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Biggs
Report | Print
Apr 26, 2022 -

Schaumburg Kia responded

Thanks for the kind words about our dealership and team! We'll be sure to relay the compliments to the rest of the Bob Rohrman Schaumburg Kia staff. Take care, and we hope to see you again soon!

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