Schaumburg Kia

Regular oil service took 2 hours to finish. Only positive about a dealership is friendly staff. Waiting area is outdated. Only positive about a dealership is friendly staff. Waiting area is outdated. More

Good friendly prompt service. Fil was very helpful taking care of my car. Would go gack Fil was very helpful taking care of my car. Would go gack More

Everyone is willing to help and gives nothing but up most respect. And services are fast as well. respect. And services are fast as well. More

Service manager was rude. Called Kia customer service told them about the issues I had and the person who is a step below of the GM called me back and said that they can't he Called Kia customer service told them about the issues I had and the person who is a step below of the GM called me back and said that they can't help me and I should go to a different dealership. All I have to say is WOW! I will be sure to tell everyone my experience at this location. More

Back when I bought my forte gt in July, I almost waited until this dealership had my car in stock to buy from them due to their sales teams. HOWEVER, their servicing department will be their downfall. I br until this dealership had my car in stock to buy from them due to their sales teams. HOWEVER, their servicing department will be their downfall. I brought my car in for repairs after hitting a curb. What should of been a routine fix of a new wheel bearing ended up being a $3800 estimate and a claim filed with 4 weeks of my car just sitting there. They couldn’t email pictures to my agent , lost my keys, and wouldn’t return my rims and tires to me that they ‘deemed’ needed to be replaced. After making their repairs, the sound I brought the car in for was still making the sound, Find another dealer for your repairs. Simple as that. More

Mark Robels is AMAZING! From start to finish, Mark kept me abreast of status of service. He and his staff couldn’t be more accommodating. From start to finish, Mark kept me abreast of status of service. He and his staff couldn’t be more accommodating. More

The Service Dept is always helpful, easy to schedule online and friendly once you get there. online and friendly once you get there. More

Great communication and expert advice. Very friendly and customer service driven. Also the work that was done was fast. Very friendly and customer service driven. Also the work that was done was fast. More

Very professional and courteous. They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to. They explained the work that was to be completed and how long it would take. One of the best service departments I have ever been to. More

Service was extremely busy that morning and your team handled all perfectly! Thank you Cristian! handled all perfectly! Thank you Cristian! More