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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews
Call Dealership (847) 380-9740
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1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 31, 2022

Great job, Mark was great. and courteous. I will recommend family and friends because of the great service More

by Anthony.lowrey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Report | Print
Apr 01, 2022 -

Schaumburg Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anthony, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Kia.

March 31, 2022

Very good experience at this dealership from the time I bought my car till this repair. They treated me like a valuable customer. Can’t imagine going anywhere else for service to my car. Thanks guys. More

by Jtkipka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Apr 01, 2022 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

March 31, 2022

He was so nice to me and he checked and made sure my car pass everything and that was a blessing to me More

by VICKYGHOLSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Report | Print
Apr 01, 2022 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, Vicky, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 30, 2022

Cost of a oil change here was way to pricey, I pay $47. 00 for the last two years at another dealership. More

by ROBERTHOWE3866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Hidder
Report | Print
March 30, 2022

Sales man Mikee was rude will never do business with him needs to work on his people skills More

by KEYATA_CHATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Mallory, MarK Robles
Report | Print
Apr 16, 2022 -

Schaumburg Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

March 30, 2022

They were on time for my appointment, completed all the work in less time than they said, and returned my vehicle washed and ready to go. More

by EAHEPNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 30, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Very fast and efficient experience and the techs are more than accommodating to customers needs. More

by Kb00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 30, 2022 -

Schaumburg Kia responded

Thanks for leaving Bob Rohrman Schaumburg Kia a positive review! We are happy that our services were satisfactory and our team left a great impression. See you next time!

March 30, 2022

Friendly, helpful & efficient. Other Kia dealers couldn’t get me in for a month, I was able to get a next day appointment and they got the repair done while I waited. More

by nicole8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget his name but he was at the front desk, so helpful & kind, Isaac Hidder, MarK Robles
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Mar 31, 2022 -

Schaumburg Kia responded

Friendly, efficient, and helpful are three words we love to see, Nicole! We're glad we could accommodate your needs and schedule, and we'll be here if you need us down the road! Drive safe! - the Bob Rohrman Schaumburg Kia team

March 30, 2022

Prompt courteous service. Clean facility and waiting area was good with hot coffee. Staff was good at explaining next steps along the way. More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Report | Print
Mar 31, 2022 -

Schaumburg Kia responded

Max, thank you for the great review! We are so glad to hear that you are confident in the Bob Rohrman Schaumburg Kia team to get the job done. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Everyone always seems very helpful and knowledgeable. The workers do not seem to push unnecessary work for the car. More

by VERCILLOJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Report | Print
Mar 31, 2022 -

Schaumburg Kia responded

You've described the exact type of service we strive for: knowledgeable, helpful, and pressure-free! Thank you for the amazing review, from the entire Bob Rohrman Schaumburg Kia team! We appreciate it.

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