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Schaumburg Kia

Schaumburg, IL

4.2
2,739 Reviews

1100 E Golf Rd

Schaumburg, IL

60173

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2,739 Reviews of Schaumburg Kia

March 16, 2022

I really enjoyed my experience at this dealership. This isn’t my original location, but they made it feel like home. The initial engagement was a bit delayed, but everything after that was swift and e More

by Brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Medina
Mar 17, 2022 -

Schaumburg Kia responded

Brianna, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. We appreciate your patience during your visit and hope to see you back again down the road!

March 16, 2022

I cannot say enough great thing about this dealership from service techs to dealer leadership. Filippo is just a great service manager who knows how to run a great service department!!! More

by fioreton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato, Isaac Hidder
Mar 17, 2022 -

Schaumburg Kia responded

Thank you for the great review! We are happy to hear that you had such a positive experience with our team here at Bob Rohrman Schaumburg Kia. Drive safely until we see you again!

March 16, 2022

So II went there a few times but how do you get them more information where the noise was coming from and they were very Is willing to get the job doneBut only had to wait a short time for the parts to get i More

by DARRELL THE HARDWARE GUY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder, MarK Robles
Mar 17, 2022 -

Schaumburg Kia responded

Darrell, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 16, 2022

Had oil change and was disappointed in the detailing last time. Jason took care of things this time and was very satisfied. More

by Jaym5055
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 17, 2022 -

Schaumburg Kia responded

Thank you for the great review! We want the most for our guests, and we are thrilled to hear that Jason was able to make things right for you. We appreciate your business and hope to see you back again at Bob Rohrman Schaumburg Kia!

March 16, 2022

Filippo was great as I was checked in as soon as I arrived. I came in for an oil change and Fillipo advised me about other recommended services and was very genuine with service recommendations and t More

by Daniel from Niles.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Principato
Mar 17, 2022 -

Schaumburg Kia responded

Thank you for the great review, Daniel! We are so glad to hear that you had a successful service experience working with Filippo and the Bob Rohrman Schaumburg Kia team. Drive safely, and we hope to see you back again down the road!

March 15, 2022

Excellent service, very happy with the work and timing. Visit was great!! Mark was super. More

by Nanvilla81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Mar 15, 2022 -

Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!

March 15, 2022

Great dealership. Very professional sales staff at the time of my purchase one year ago. Since then the service department has been excellent as well! More

by RECUMBENTBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Steve Heinze, Daina Barthel, MarK Robles
Mar 15, 2022 -

Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 15, 2022

Isaac at the Schaumburg location has been very helpful with my appointments of trying to resolve the problem for my Kia! I would recommend him. More

by DKLEOPA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Hidder
Mar 16, 2022 -

Schaumburg Kia responded

Thank you for your review and kind words for Isaac. We appreciate your business and our team looks forward to serving you again soon!

March 15, 2022

Christian was great . You do Need to work on computer notices , said my car was done and come to get it . Only the oil change was done and tire rotation the zylon coating More

by DEWANIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 16, 2022 -

Schaumburg Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

March 14, 2022

I was very unimpressed with my service center visit this time. Will likely not return. More

by R11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 31, 2022 -

Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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